Raffi Lavilla
Belle River,Ontario
Summary
Punctual and honest Front End Team Member with solid background in both slow and fast-paced environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste. 5-6 years of music production experience using a variety of digital audio workspaces such as FL Studio, GarageBand, and MPC Beats. Ex-Tech Team member, hands-on experience in setting up and managing events. Gained valuable skills in operating sound and lighting equipment, troubleshooting technical issues, and coordinating with team members to ensure smooth event execution. Strong foundation in the technical aspects of event production as well as music production.
Overview
4
4
years of professional experience
Work History
Bubble Tea Server
Bubble Tea Express
2022.08 - Current
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Helped management keep adequate supply on hand by notifying of shortages.
Cashier & Self-Checkout Attendant
Zehrs
2020.11 - 2023.12
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Helped customers complete purchases, locate items and join reward programs.
- Maintained organized and orderly front end and removed carts, baskets and debris.
- Welcomed customers and helped determine their needs.
Patient Assistant
Hôtel-Dieu Grace Healthcare
2020.04 - 2020.06
- Responded to patient concerns and questions with compassionate and knowledgeable service.
- Worked effectively with staff from all departments to coordinate resolutions.
- Assist nurses, and several medical staff with desired tasks.
- Transported patients between rooms and appointments or testing locations.
Education
Bachelor of Science - Biomedical Sciences
University of Windsor
Windsor, ON04.2025
Skills
- Inventory Stocking
- Cooperative Attitude
- Cash Register Operation
- Customer Transactions
- Customer Assistance
- Bagging and Packaging
- Microsoft Excel
- Checkout Station Oversight
- Smoothie Making
- FL Studio, GarageBand, MPC Beats
- Mixing/Mastering, Audio Engineering
- Producing, Beat-making, Songwriting
- Food Preparation and Safety
- Ability to Adapt
References
Available upon request.
Extracurriculars
- Producer (FL Studio, Garageband, MPC Beats)
- Audio Engineering, Beat-making
- Media Design (Album Covers, Music Videos)
- Capcut, Photoshop Express end-user
- UWin MedAssist Executive Team Member
- The Listening Party Executive Club Member
- St. Joseph's Catholic Highschool Tech Team
Accomplishments
- Dean Level ($10,000) Scholarship UofW
- St. Joseph's Highschool Father Zakoor Award Nominee
- 70+ Hours of community service
- Sports Awards: Most Improved Junior Volleyball Player/Track & Field Athlete
- Sports Award: Junior Basketball All-star
- Honors With Distinction Award
- Honor Society Award
Timeline
Bubble Tea Server
Bubble Tea Express
2022.08 - Current
Cashier & Self-Checkout Attendant
Zehrs
2020.11 - 2023.12
Patient Assistant
Hôtel-Dieu Grace Healthcare
2020.04 - 2020.06
Bachelor of Science - Biomedical Sciences
University of Windsor
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