Joseph R Forte

• Supervised staff for in day-to-day assignments.
• Oversaw all aspects of equipment installation, maintenance, and repair for both internal and external services.
• Evaluated facility operations and personnel for safety and health regulations compliance.
• Enhanced safety standards by conducting regular facility inspections and addressing potential hazards promptly.
• Maintained inventory and ordered supplies to keep facility resources readily available.
• Coordinated with vendors and contractors to arrange services and repairs to be completed on time and to desired quality levels.
• Developed strategic plans for facility improvements, considering both short-term needs and long-term objectives.
• Collaborate closely with Train Crew to schedule proper train running program.
• Boosted employee satisfaction with well-maintained workspaces and prompt resolution of maintenance requests.
• Conducted detailed documents of locomotives current status for proper track assignment.
• Assign task and communicate with employees on regular and special repairs as needed.
• Created and implemented operational policies, processes and procedures to keep facilities running smoothly.

• Switched rail cars within rail yard for product offload into receiving pits.
• Positioned and moved loads, responding to hand or audio signals from crew members.
• Operated locomotive, track mobile and forklift to support production.
• Scheduled maintenance of loadout, wash and rail department equipment.
• Executed equipment operations safely, following regulations, policies and procedures.
• Maneuvered forklift over and around loaded pallets, boxes and other materials.
• Communicated with supervisor and other warehouse staff to coordinate work.
• Inspect lifts before use to prevent damage to goods.
• Operated mobile crane and moved materials to various locations.
• Observed and followed signals of those from individuals directing moving and positioning of loads.
• Maintained accurate crane operator log books detailing seat time, jobs, locations, cranes used and daily hours.
• Change brake shoes on locomotive wheels when brakes needs to be replaced.
• Change Brake pipe, Independent Actuator and Main Reservoir hoses.
• Checking and adding oil, water, and fuel for proper operation.
• Disassembly of snowplows, cab doors ,traction motors(Wheels), power assemblies, walkway rails, fans, and grids(radiator).
• Manager training for Round house. building trains, organizing the yard and placement of locomotives. assigning task to machinist, electricians, and mechanical service operators. communicating with train crews and yard tower for train departure of built trains and arrival of trains for service.
• Improved machine efficiency by conducting regular maintenance and troubleshooting mechanical issues.
• Optimized safety standards, resulting in reduced workplace accidents through thorough inspections and hazard identification.
• Inspected components such as bearings, gaskets and coupler assemblies to determine necessary repairs.

Merchandiser with 5+ years of experience designing eye-catching displays and floor layouts that generate foot traffic and boost sales. Anticipates trends to strategically promote new products.

Perform weekly inventory and place orders, taking note of best sellers and unpopular items.

Train Sales Associates on restocking and creating displays.

Predicted seasonal trends to strategically display merchandise to attract the most foot traffic.

Implemented improved stock rotating policy to ensure like products remained grouped together and best sellers were displayed more prominently.

Increased sales 25% across 3 locations by anticipating customer wants and needs.

• Performed minor maintenance services, including gasket replacements, coolant flushes and tune-ups.
• Removed, replaced, balanced and rotated new or used tires to maintain on-road safety
• Completed repairs and maintenance to major vehicle models to meet safety specifications.
• Utilized infrared engine analyzers, compression gauges and computerized diagnostic devices to test vehicle components and systems.
• Tested engine, safety and combustion control standards to comply with state vehicle requirements.
• Interpreted drawings and schematics to pinpoint sources of mechanical issues.
• Repaired engines and transmissions, providing labor and parts cost breakdowns for work performed.
• Welded, soldered and fabricated parts to complete skilled services.

• lead and manage a team of cashiers and customer service employees

• plan, assign and monitor work tasks for optimum team efficiency

• perform quarterly staff performance evaluations

• identify and address development needs

• develop staff training programs and reference manuals

• formulate and implement customer service policies and procedures

• determine customer service requirements through surveys, focus groups and benchmarking best practices

• collate and analyze data to identify strategies for improvement of service and productivity

• implement improvements including new CRM system and applications

• ensure the consistent achievement of customer service levels and standards

• resolve escalated customer service issues

• develop departmental budget and control costs

To Work in an organization, performing at best of knowledge and capabilities for the positive growth and of the organization along with personal growth and strong interest in gaining experience in team-oriented development environment.

Showing leadership within the team of unloaders , multitasking in different sections of the warehouse, completing and being qualified to use electric equipment (Electric Power Jack, Walking Forklift, Hydraulic Stacker), and being employee of the month and other hard work certifications.

Cashier with 6 months of experience providing exceptional customer service while training for lead position and ensuring accurate transactions. Proven record of opening and closing registers efficiently and providing leadership and training support to new cashiers.