Joseph Paul Miole
Mississauga,ON
Overview
15
15
years of professional experience
1
1
Certification
Work History
Administrative Clerk
LSERV - Employed By Philippine Ports Authority
10.2013 - 11.2022
- Contributed to project success by providing administrative support to various teams as needed.
- Managed daily mail distribution for both internal employees and external customers or clients.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Reviewed files, records and other documents to obtain information to respond to requests.
Assistant Manager
Jojo Miole And Arlene & Sons (Ministop 24-Hr Store
10.2012 - 01.2016
- Provided support to store manager in budgeting processes, helping maintain financial stability for the business.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Interacted well with customers to build connections and nurture relationships.
- Assisted in recruiting, hiring and training of team members.
Marketing Professional
Toyota Philippines
07.2009 - 03.2010
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Claims Processor
Accenture Philippines
10.2007 - 06.2009
- Carried out administrative tasks by communicating with clients, distributing mail, and scanning documents.
- Managed workload and priorities to meet claims processing meet deadlines.
Education
No Degree - Massage Therapy
TESDA (Technical Education And Skills Development)
Manila Philippines06.2023
Bachelor of Science - Financial Management
San Beda College
Manila Philippines03.2007
Skills
- Mail Routing
- Taking Directions
- Basic Accounting
- Creative Thinking
- Team Collaboration
- Staff Supervision
Languages
English
Professional Working
Tagalog
Native or Bilingual
Certification
Massage Therapy
Timeline
Administrative Clerk
LSERV - Employed By Philippine Ports Authority
10.2013 - 11.2022
Assistant Manager
Jojo Miole And Arlene & Sons (Ministop 24-Hr Store
10.2012 - 01.2016
Marketing Professional
Toyota Philippines
07.2009 - 03.2010
Claims Processor
Accenture Philippines
10.2007 - 06.2009
No Degree - Massage Therapy
TESDA (Technical Education And Skills Development)
Bachelor of Science - Financial Management
San Beda College
Massage Therapy