Summary
Overview
Work History
Education
Skills
Training
Affiliations
Accomplishments
Languages
Websites
References
Timeline
Generic
JOSEPHINE LAURE TAGNE NONO

JOSEPHINE LAURE TAGNE NONO

Ottawa,Canada

Summary

Dynamic Business Intelligence Specialist with a proven track record at MTN CAMEROON, enhancing business operations through expert data analysis and management. Skilled in SQL programming and process automation, I excel in transforming complex data into actionable insights, driving decision-making and operational efficiency. Renowned for adaptability and problem-solving abilities, I consistently deliver innovative solutions to meet evolving business needs.

Overview

3
3
years of professional experience

Work History

Business Intelligence Specialist

MTN CAMEROON
Douala , Littoral
01.2022 - 08.2024
  • Set up pipelines, model data, and produce BI reports and BI dashboards.
  • Identify business needs, and evaluate the availability of data for business needs.
  • Developed extract, transform, and load routines using PL/SQL.
  • Developed data architecture (data definitions, data flows, identification of data sources and data consumers, business rules, transformations, and data models) for client engagements.
  • Gathered and organized data to analyze current industry trends.
  • Developed complex SQL queries to extract and analyze data from multiple sources.
  • Conducted data analysis, created reports and dashboards using Tableau and Power BI.
  • Collaborated with stakeholders to define business requirements for reporting projects.
  • Identified opportunities for data optimization and automation of processes.
  • Provided guidance on the use of analytics tools such as R, Python, SAS.
  • Gathered user feedback to improve existing reports or create new ones.
  • Performed ad-hoc analysis by querying large datasets using SQL and T-SQL stored procedures.
  • Analyzed customer profiles, segmentation models, market research and sales performance metrics to develop insights into customer behavior patterns.
  • Trained users on how to use the various Business Intelligence platforms effectively.
  • Implemented automated testing strategies to ensure accuracy of report results.
  • Assisted with the design and implementation of a self-service reporting platform.
  • Worked closely with IT teams on developing database objects such as views, tables.
  • Analyzed business requirements into technical requirements for reporting and visualizations, data models and databases.
  • Helped resolve issues with data analytics and visual representation to deliver relevant insights to senior business leaders.

Graduate Service Delivery /BI

MTN CAMEROON
Douala , Littoral
04.2021 - 01.2022
  • Provided frequent reports and valuable insights on customer behavior to support business functions (Marketing, Mobile Money, Sales & Distribution, Customer Relations, etc.). In line with the overarching business goals.
  • Established processes to ensure the accuracy and availability of data from data warehouses and other sources, enhancing decision-making.
  • Proactively engaged with stakeholders to secure their continuous commitment and collaboration for driving superior business results through innovative strategies.
  • Monitored planned tasks, reviewed results, documented successes, failures, and troubleshot failures.
  • Optimized Oracle Exadata Server for high-performance computing operations.
  • Performed ETL and reporting tests, and migrated versions to test and production environments.

Education

Bachelor - Telecommunications and Information Technology Engineering

University of Douala(UDLA)
01.2017

High School Diploma - MATHEMATICS AND SCIENCE

College Borromee
Douala, Cameroon
01.2015

Skills

  • DATA ANALYSIS
  • ETL
  • POWER BI
  • BI model development
  • SQL Programming
  • Data extraction
  • Data Management
  • Data Modeling
  • Process Automation
  • PLSQL
  • SAS
  • PYTHON programming
  • ORACLE 11g, ORACLE 12c
  • Hadoop: Spark, Hive
  • SQL SERVER
  • MySQL
  • JUPYTER NOTEBOOK, LAB, HUB
  • Multitasking
  • Report Writing
  • Adaptability
  • Critical Thinking
  • Needs assessments
  • Business Operations
  • Reliability
  • Communication Skills
  • Problem-solving abilities

Training

  • 2020, WorldQuant University, Scientific computing and python for data science
  • 2021, Skillsoft, From data analysis to data scientist track
  • 2021, Skillsoft, Critical thinking and Cognitive flexibility
  • 2022, Pluralsight, Google Africa developer training program / Cloud track
  • 2022, Cloudera, Cloudera developer training for spark and Hadoop
  • 2024, Women-in-Tech Program (MTN & Huawei), AI & Big Data for National Digital Economy Strategy

Affiliations

  • Hiking
  • Reading
  • Music

Accomplishments

  • MTN Group Culture Audit Champion

Languages

French
Native/ Bilingual
English
Full Professional

Websites

References

References available upon request.

Timeline

Business Intelligence Specialist

MTN CAMEROON
01.2022 - 08.2024

Graduate Service Delivery /BI

MTN CAMEROON
04.2021 - 01.2022

Bachelor - Telecommunications and Information Technology Engineering

University of Douala(UDLA)

High School Diploma - MATHEMATICS AND SCIENCE

College Borromee

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JOSEPHINE LAURE TAGNE NONO