JOSEPHINE D. JIMENEZ
EVS1
Calgary,AB
Summary
RELEVANT SKILLS:
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Ability to understand instructions in written or verbal form. And is flexible to meet changing work needs and demands. Organized and motivated employee eager to apply time management and organizational skills in various environments.
Hardworking Environmental Services Housekeeper with background in medical housekeeping services and strong work ethic. Managed housekeeping team in large hospital complex for 5 years. Excellent communications skills and high cleanliness standards leading to outstanding results.
Overview
6
6
years of professional experience
Work History
Environmental Services Housekeeper
Alberta Health Services
Calgary, AB
04.2019 - Current
- Disinfected public areas frequently and provided spot cleaning to maintain clean, welcoming atmosphere.
- Maintained cleaning equipment in a clean and orderly fashion.
- Responded promptly to requests for housekeeping services from staff or visitors.
- Used ladders to reach high ceilings and walls for dusting purposes.
- Maintained inventory of cleaning supplies used throughout shift.
- Emptied trash cans and replaced liners as needed.
- Attended required training sessions related to housekeeping tasks.
- Followed safety procedures when using chemical agents to clean surfaces or laundry detergents when washing linens and clothes.
- Reported any damages or maintenance needs to supervisor immediately upon discovery.
- Adhered to departmental policies regarding safety protocols while performing job duties.
- Cleaned and sanitized patient rooms, bathrooms, offices and other areas according to prescribed procedures.
- Reviewed daily schedules to plan out cleaning routines and gather needed supplies.
- Disinfected bathrooms, corridors and elevators by utilizing proper cleaning and sanitation methods.
- Helped prevent spread of infections by sanitizing surfaces, furniture and equipment.
- Maintained floors with regular sweeping, mopping and vacuuming.
Supervisor
Compass Group of Canada
Calgary, AB
07.2018 - 01.2022
- Worked in cooperation with front and back of house staff to ensure smooth operations.
- Established good customer relations and excellent service to build and retain loyal customers.
- Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
- Adhered to all food safety regulations.
- Collaborated with server trainees to promptly resolve potential customer concerns.
- Maximized team performance by training new employees on proper food handling and restaurant protocols.
- Created new strategies for improving customer service standards within the organization.
- Tracked progress on projects and provided timely feedback to staff members.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Monitored employee productivity levels on a regular basis to identify areas of improvement.
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Performed monthly inventory checks to ensure sufficient stock levels for all products.
- Developed and maintained a safe working environment, adhering to all safety protocols and regulations.
Education
Bachelor of Business Administration And Management - Business Management - Entrepreneurial Enterprise
Prairie Western College
08-2024
Medical Office Assistant - Medical Care
ERP Colleges
09.2021
Information Technology - Computer Programming
Central Institute of Technology
03.2010
Skills
- Customer Service
- Multitasking and Prioritization
- Cleaning and Sanitizing
- Willingness to Learn
- Strategic Planning
- Operations Management
- Employee Motivation
- Goal-Oriented
- Staff Discipline
- Training and mentoring
- Complex Problem-Solving
- Analytical Skills
- Decision-Making
- Adaptability
- Reliability
- Self Motivation
- Time Management
- Attention to Detail
- Equipment Disinfection
- Environmental Sanitation
- Deep Cleaning Protocols
- Ergonomics and Safety Training
- COVID-19 Safety Procedures
- Room and Public Space Cleaning
- Vacuuming
Timeline
Environmental Services Housekeeper
Alberta Health Services
04.2019 - Current
Supervisor
Compass Group of Canada
07.2018 - 01.2022
Bachelor of Business Administration And Management - Business Management - Entrepreneurial Enterprise
Prairie Western College
Medical Office Assistant - Medical Care
ERP Colleges
Information Technology - Computer Programming
Central Institute of Technology
Similar Profiles
Shawna ButlerShawna Butler
Administrative Support Assistant III at Alberta Health Services - Alberta Public Health NGAdministrative Support Assistant III at Alberta Health Services - Alberta Public Health NG
Nerissa DauloNerissa Daulo
Environmental Services II at Alberta Health Services University of AlbertaEnvironmental Services II at Alberta Health Services University of Alberta
Brenda BaltimoreBrenda Baltimore
Temporary Clinical Supervisor at Alberta Health Services / Recovery AlbertaTemporary Clinical Supervisor at Alberta Health Services / Recovery Alberta
FREDERICK PahanonotFREDERICK Pahanonot
Environmental Services II at Alberta Health Services - University of Alberta HospitalEnvironmental Services II at Alberta Health Services - University of Alberta Hospital
Pranjali AmbekarPranjali Ambekar
Senior Manager at Capgemini Canada INCSenior Manager at Capgemini Canada INC