Summary
Overview
Work History
Education
Skills
Timeline
Generic

Josephine Wilson

Bakersfield

Summary

Case Management Supervisor with a proven track record of enhancing productivity and ensuring efficient task execution. Expertise in assessing client needs, coordinating resources, and leading teams to achieve optimal results. Strong communication and problem-solving skills facilitate adaptability in dynamic environments. Dedicated to promoting collaboration and continuous improvement within teams.

Overview

6
6
years of professional experience

Work History

Case Management Supervisor

Sevita Healthcare
11.2021 - 11.2024
  • Supervised case management team for at-risk youth and individuals with intellectual disabilities.
  • Conducted weekly meetings to provide direction, support, and counsel to team members.
  • Managed team performance evaluations, scheduling, orientation, and training processes.
  • Determined caseloads and assigned cases while ensuring compliance with treatment plan standards.
  • Administered intake interviews and diagnostic tests to assess individuals' behavioral traits.
  • Developed and implemented Individual Service Plans through ongoing collaborative meetings.
  • Coordinated with treatment teams to modify plans based on medical recommendations.
  • Provided on-call coverage for crisis intervention and conducted supervisory home visits.

Mental Health Worker

Bakersfield Behavioral Healthcare Hospital
BAKERSFIELD
08.2022 - 09.2023
  • Referred patients or clients to community resources or specialists.
  • Completed home visits of transitioned clients to monitor stability while living in community.
  • Facilitated group therapy sessions focusing on coping strategies and peer support.
  • Used meditation, play therapy and visualization to support clients in meeting therapeutic goals.
  • Identified potential warning signs of suicide risk among patients who are at high risk for self-harm.
  • Helped clients deal with substance abuse, mental illness and other concerns by delivering personalized counseling support.
  • Implemented behavior modification techniques designed to improve communication skills among children diagnosed with autism spectrum disorder.
  • Monitored, evaluated and recorded client progress with respect to treatment goals.
  • Developed and maintained a therapeutic rapport with patients to facilitate recovery.

Student Assistant Coordinator

California State University Bakersfield
Bakersfield
03.2019 - 05.2021
  • Developed Individualized Service Plans for college course management targeting fostered and emancipated students.
  • Managed group of 15+ students, ensuring successful completion of coursework and active participation.
  • Educated students on coping strategies, self-care practices, and mindfulness to enhance emotional resilience.
  • Provided bi-weekly individual counseling sessions for 15+ students addressing time management and mental health challenges.
  • Facilitated group sessions addressing anxiety management, stress reduction, and interpersonal relationship skills.

Education

Master of Science - PSYCHOLOGY

University of Phoenix
Tempe, AZ
01.2024

Bachelor of Arts - PSYCHOLOGY

CALIFORNIA STATE UNIVERSITY BAKERSFIELD
BAKERSFIELD, CALIFORNIA
06.2021

Skills

Client and project management

Verbal and written communication

Time management

Task prioritization

Customer service

Team collaboration

Client documentation and advocacy

Individual service plans

Behavioral assessment and counseling

Crisis intervention and assessment

Conflict resolution

Educational support

Trauma-informed therapy

Cultural competency

Medication administration

Clinical assessments

Client progress monitoring

Timeline

Mental Health Worker

Bakersfield Behavioral Healthcare Hospital
08.2022 - 09.2023

Case Management Supervisor

Sevita Healthcare
11.2021 - 11.2024

Student Assistant Coordinator

California State University Bakersfield
03.2019 - 05.2021

Master of Science - PSYCHOLOGY

University of Phoenix

Bachelor of Arts - PSYCHOLOGY

CALIFORNIA STATE UNIVERSITY BAKERSFIELD
Josephine Wilson