JOSEPHINE RATEYIWA

• Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
• Cultivated warm relationships with regular customers.
• Bussed and reset tables to keep dining room and work areas clean.
• Greeted and served customers, taking orders and delivering food and beverages in a timely and courteous manner.
• Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
• Worked effectively with kitchen staff to ensure seamless service delivery.

- Greet customers, take orders, and handle payments in a friendly and efficient manner

- Operate a cash register and handle cash, credit card, and mobile payments

- Maintain a clean and organized workspace, including the cash register area and surrounding counters

- Provide excellent customer service, responding to customer complaints and concerns in a professional and courteous manner

- Work effectively as part of a team to ensure that customers receive excellent service and that the restaurant runs smoothly

- Follow McDonald's safety and security procedures, including those related to food safety and customer safety

- Perform other tasks as assigned by the restaurant management team

• Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
• Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
• Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
• Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
• Excellent teamwork and communication skills
• Knowledge of food safety and sanitation practices