Josephine Pon
Calgary,Canada
Summary
Highly experienced individual dedicated to achieving excellence through proven leadership skills. Engages with key internal/external stakeholders and partner organizations at various levels. Demonstrates focus on aligning and optimizing the organization's reputation and strategic direction by improving processes and reducing complexities to achieve future goals.
Professional in spiritual leadership, prepared to bring extensive experience in guiding congregations and fostering community growth. Proven ability to inspire and support individuals through life's challenges, while maintaining strong focus on team collaboration and achieving impactful results. Known for adaptability and effective problem-solving, ensuring needs of community are met.
Overview
21
21
years of professional experience
Work History
Minister of Seniors and Housing
Province of Alberta
04.2019 - 05.2023
- Responsible for all aspects of the ministry and to develop policies and programs that best serve Albertans and to maximize ministerial funding.
- Amended the legislation (Bill 78) and began the execution of a 10-year strategic plan to improve and expand affordable housing for Albertans.
- Executed a 5-year strategy plan for seniors and initiated planned legislative changes related to elder abuse.
- Successfully negotiated $444 million dollars budget sharing for rent supplements in Alberta with Minister of Housing, Federal Government.
Member of the Legislative Assembly (MLA)
Province of Alberta
04.2019 - 05.2023
- Serve and advocate on the constituent’s behalf on provincial issues in the legislature. Connect and improve the lives of the constituents that I represent.
- Investing countless hours in the communities I advocate on behalf of Albertans through many channels.
- Representing government to participate at community events/townhall, proactively to listen and build stronger relationships with constituents/stakeholders in the constituency.
Business Relationship Manager
ATB Financial
10.2018 - 02.2019
- Responsible for building and maintaining trusting relationships with clients, identifying business opportunities for business growth.
- Resolving customer issues and complaints quickly and effectively.
- Identifying and generating new business and new customers.
- Identifying opportunities for greater profits and reduce the cost for company.
Vice President
Taste of Asia Group
03.2017 - 09.2018
- Responsible for the daily operations and food quality control and consistency of eight restaurants.
- Increased sales revenue and customer base by more than 25% through implementing new and effective marketing strategies and social media promotions.
- Identify revenue opportunities and develop/implement strategic plans to ensure maximization of restaurant food and beverage revenues and profits.
- Overall knowledge of restaurant operations, hire, train and develop managers, to ensure excellent customer service, to lead and supervise staff with good communication and clear directions to achieve business goals.
Regional Business Development Manager, Multicultural Banking
Scotiabank – Prairie Regional Office
03.2008 - 10.2015
- Achieved recognition and ranking as the number one region in Canada for the highest volume of business sales in Multicultural Banking.
- Responsible for contributing to the overall success of the Prairie Region through development of relationships with media, community leaders, targeted community segments and to provide advice and counsel to District Vice Presidents, VP- Multicultural Banking in Toronto, Regional Multicultural Team, and branch sales team members consistent with the overall bank strategy.
- Develop/implement various marketing tactical strategies to support the overall strategy and direction of the region and domestic bank and the achievement of the business objectives by creating innovative ideas and initiatives for all the districts and multicultural banking teams to target and acquire new customers and to increase our market share in the community leading to the delivery of outstanding financial results for the corporation.
- Provide leadership and coaching in developing the Multicultural Banking business (retail, investment, and small business) in the Prairie Region. Develop strong working/credible relationships with all levels of the corporation, valuable internal business partners and external stakeholders for any cross sales and business opportunities.
Account Manager Business Development (PR)
Canada Mortgage and Housing Corporation
01.2005 - 03.2008
- Developing new external partners, centre of influence, alliances, association partners and leverage referral opportunities. Identifying and facilitating the involvement with banks, brokers, realtors, developers, builders and other stakeholders to further business interests and partnership.
- Provide professional training seminars, workshops, and presentations to CMHC clients to increase their knowledge of mortgage products and CMHC services, mortgage credit lending policy, updated financial and government regulations.
- Develop strategies to sustain the existing market and to secure new clients for the mortgage insurance products. Monitors performance against targets through monthly marketing and quarterly plan progress reports.
- Representing Prairie Region by participating on Focus Teams with the National Teams and other Regions to share ideas, information, strategy, and best practices.
Principal Business Development
Canada Mortgage and Housing Corporation
10.2005 - 10.2006
- Leading and coaching a team of Account Managers, Business Development, and other key staff in the Prairie Region
- Develop marketing and sales objectives in support of the national business plans.
- Manage the budget, marketing analysis, including the management/monitoring of sales target markets, analyzing, and identifying opportunities, defining client needs and promotional research analysis.
Program Advisor Assisted Housing
Canada Mortgage and Housing Corporation
06.2004 - 12.2004
- Administers project level operating agreements with the Board of Directors and/or key stakeholders of diverse social housing projects subsidized by CMHC to ensure all terms and conditions are satisfied and to be sensitive to their needs and limitations.
- Review and analyze financial statements, conduct client visits, and coordinate on-site inspections of social housing projects to ensure its continued viability.
- Provide recommendations requiring remedial action and further clarification in the areas of property management and financial administration.
International Trade Consultant
Canada Mortgage and Housing Corporation
01.2002 - 06.2004
- Acted as an ambassador and champion for CMHC and its products and services, responsible for increasing business opportunities and matchmaking for Canadian exporters by positioning key clients to increase export volumes and raise awareness of the value added of the Canadian systems, products, and services.
- Maintain strong business relationships with various Trade Associations and Government Trade Partners at all levels e.g. Soviet & Chinese governments.
- Organize business seminars/training, trade missions and seeking opportunities in partnership with business related companies and government agents for any exporting events.
Education
Master of Science - Management
University of Liverpool
Liverpool, UK12.2021
Small Business Banker - Small Business Canadian Banking Certificate
Scotiabank
08.2012
Commercial Banker - Commercial Business Canadian Development Certificate Banking
Scotiabank
04.1998
Management Diploma - Business Administration
Northern Alberta Institute of Technology
12.1991
Certificate - Finance
Northern Alberta Institute of Technology
12.1991
Skills
- Goal-oriented
- Strategic decision-making
- Executive leadership experience
- Critical decision-making
- Strong interpersonal skills
- Meticulous attention to detail
- Superior Presentation
- Proficient in conveying information
- Strategic issue resolution
- Crisis management
- Results-oriented
- Community service
- Effective team engagement
- Critical thinking
- Excellent communication
Languages
English
Cantonese
Mandarin
Accomplishments
- Queen's Platinum Jubilee Medal Recipient, 2022-01-01, Awarded by the Premier of Alberta for my contributions to the community.
- Certificate of Recognition, 2014-01-01, Officially recognized by The Rt. Honourable Stephen Harper, Prime Minister of Canada, for my remarkable services as a community leader.
- Leading Scotiabank national sales for Multicultural Banking, 2014-01-01, Led nine districts.
- Regional Team Leader, 2002-01-01, For three major financial institutions on the CMHC National Team.
- Leadership Succession Program CMHC, 2002-01-01, Selected as a candidate for training in the Leadership Succession Program in Prairie Region.
Work Type
Full TimePart TimeWork Location
On-SiteRemoteHybridTimeline
Minister of Seniors and Housing
Province of Alberta
04.2019 - 05.2023
Member of the Legislative Assembly (MLA)
Province of Alberta
04.2019 - 05.2023
Business Relationship Manager
ATB Financial
10.2018 - 02.2019
Vice President
Taste of Asia Group
03.2017 - 09.2018
Regional Business Development Manager, Multicultural Banking
Scotiabank – Prairie Regional Office
03.2008 - 10.2015
Principal Business Development
Canada Mortgage and Housing Corporation
10.2005 - 10.2006
Account Manager Business Development (PR)
Canada Mortgage and Housing Corporation
01.2005 - 03.2008
Program Advisor Assisted Housing
Canada Mortgage and Housing Corporation
06.2004 - 12.2004
International Trade Consultant
Canada Mortgage and Housing Corporation
01.2002 - 06.2004
Small Business Banker - Small Business Canadian Banking Certificate
Scotiabank
Commercial Banker - Commercial Business Canadian Development Certificate Banking
Scotiabank
Management Diploma - Business Administration
Northern Alberta Institute of Technology
Certificate - Finance
Northern Alberta Institute of Technology
Master of Science - Management
University of Liverpool
Similar Profiles
CHLOE CARTWRIGHTCHLOE CARTWRIGHT
Skill Level II - Professional Foster Parent at Alberta Social ServicesSkill Level II - Professional Foster Parent at Alberta Social Services
Midaley Shirley FletcherMidaley Shirley Fletcher
Project Manager-Immigration& Recruitment at Province of Nova ScotiaProject Manager-Immigration& Recruitment at Province of Nova Scotia
Mohammed KadasahMohammed Kadasah
Legal intern at Eastern Province MunicipalityLegal intern at Eastern Province Municipality
JULIE LANGLOISJULIE LANGLOIS
MEDICAL OFFICE ASSISTANT at West Springs MedicalMEDICAL OFFICE ASSISTANT at West Springs Medical
ANNA ZANELAANNA ZANELA
Accountant (Audit & Financial Reporting) at CML PropertiesAccountant (Audit & Financial Reporting) at CML Properties