Josephine Petko
Toronto,Ontario
Summary
A dedicated and personable high school graduate seeking to leverage strong customer service skills and eagerness to learn in a fast-paced retail or food service environment. Committed to contributing to a dynamic team while aiming to grow into a supervisory or management role through continuous development and hard work.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Babysitter
Self Employed
01.2022 - 12.2023
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Reassured children when upset providing emotional support and stability.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
Cashier/Food Preparation
A&W Restaurants
01.2021 - 12.2023
- Provided excellent customer service by being cheerful, friendly, and attentive, consistently receiving compliments and positive feedback from customers
- Managed cash and credit transactions with accuracy, handling up to $1,500 daily
- Maintained a clean and tidy work environment, ensuring compliance with health and safety standards
- Worked flexible schedule and extra shifts to meet business needs.
Education
High School Diploma, Business, Computer Skills, Advanced English -
St. Joseph's College School
Toronto, OntarioSkills
- Excellent customer service and interpersonal skills
- Proficient in point-of-sale (POS) systems and cash register operations
- Computer literacy: Microsoft Office Suite, Canva, social media promotion
- Strong numerical ability and cash handling
- Team-oriented with effective communication
- Adaptable and quick to learn new processes and tools
- Highly organized and detail-oriented
- Patience and Empathy
- Time Management
- Reliability
- Maintaining safe environment
- Strong Work Ethic
Certification
- Actively participated in school social clubs, building leadership and collaboration abilities
- Smart Serve Certification (2024)
- Delta Force CPR Certification (2021)
Volunteer Experience
School Bake Sales, Organized and participated in school bake sales, contributing to fundraising efforts for school events, Made and sold bracelets, donating all proceeds to charity, demonstrating initiative and commitment to community service. Also completed 60 hours of volunteer work at a food bank.
References
Available upon request
Languages
English
Native or Bilingual
Twi
Native or Bilingual
Accomplishments
- Received consistent positive remarks for quality of care.
- Positively influenced kids with behavior issues, improving family quality of life.
Timeline
Babysitter
Self Employed
01.2022 - 12.2023
Cashier/Food Preparation
A&W Restaurants
01.2021 - 12.2023
High School Diploma, Business, Computer Skills, Advanced English -
St. Joseph's College School
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