Josephine Oparah

• Identify and resolve process issues to encourage smoother procedures, more efficient workflow and overall business growth.
• Gather information from multiple sources to simplify billing and organize accounts.
• Comply with all HIPAA Privacy and Security Regulations to protect patients' medical records and information.
• Review patient records, identify medical codes and create invoices for billing purposes.
• Ensure all sensitive information is backed up and stored on secure systems constantly.
• Verify proper ICD-10 coding on claims.
• Bill charges for patients and ensure correct diagnostic coding.
• File and update patient information.
• Apply charges and update patient records by using CPU and provided information from hospitals/dr's office.
• Perform billing and verify coding procedures for emergency room, inpatient and outpatient services.
• Maintain accuracy, completeness and security for medical records and health information.
• Bill 1000+ charges on a day to day basis.
• Follow guidelines and batch procedures to properly bill charges in a timely manner.
• Use and create Excel Spreadsheet on a daily basis.
• Respond to requests for information from various individuals by providing the necessary documents.
• Enter, update, and confirm patient information and verify insurance.
• Gather information from multiple sources to simplify billing and organize accounts.
• Post charges for various in-state/out-of-state hospitals and doctors offices.
• Outlined appropriate processes and procedures to fulfill and complete inquiries.
• Entered numerical data into databases with speed and accuracy using 10-key pad.
• Verify accuracy and validity of data entered in databases.

• Contact businesses or private individuals by telephone in order to solicit sales for goods or services, or to request donations for charitable causes.
• Deliver prepared sales talks, reading from scripts that describe products or services, in order to persuade potential customers to purchase a product or service or to make a donation.
• Explain products or services and prices, and answer questions from customers.
• Obtain customer information such as name, address, and payment method, and enter orders into computers.
• Record names, addresses, purchases, and reactions of prospects contacted.
• Adjust sales scripts to better target the needs and interests of specific individuals.
• Maintain records of contacts, accounts, and orders.

• Work closely with the NBMA monitoring and evaluation team with a view to supporting prospective candidates through their registration processes for GMO certifications and capturing monthly volumes of registrants delivered which helps in the team forecasting and budget planning.

• Streamlined research processes to meet tight deadlines for multiple projects.
• Generated data models and performed analysis to produce reports outlining results.
• Documented and reported test results after making graphical solutions and representations.
• Collected samples and carried out fieldwork.
• Supervised junior technicians and scientists.
• Planned and conducted experiments for GMO locally.
• Recognized abnormal test results and devised corrective actions to retain accurate and valid results with attention to detail skills