Josephine Moore
Ste Annes Spa
GTA,ON
2
Languages
29
years of professional experience
Hospitality professional with over 25 years of experience in fine dining restaurants, food & beverage operations, and global team leadership. Experienced in restaurant management, floor supervision, staff training, scheduling, guest relations, wine service, and inventory management. Recognized for delivering exceptional guest experiences while leading high performing teams in fast-paced luxury dining environments.
Work History
Dining Room Server
2 Months- Delivered attentive dining service, anticipating guest needs and maintaining polished spa dining experience.
- Coordinated meal orders with kitchen staff, ensuring accurate timing and smooth course delivery.
- Adapted service approach to dietary preferences and special requests, reinforcing personalized guest care.
Private Household Manager / Family Assistant
17 Years 8 Months- Coordinated complex family calendars and daily schedules
- Managed household purchasing, inventory, and vendor deliveries
- Preparing meal plans and coordinated household operations
- Organized travel and holiday planning
- Assisted with event preparation and entertaining
- Supervised housekeeping and laundry routines
- Provided childcare, tutoring, transportation, and pet care
Server / Sushi Bar
6 Months- Managed floor
- Food and beverage service
- Cash handling and payment processing
- Table maintenance and guest service
- Bar service support
Server / Floor Supervisor / Event Support
8 Months- Weekend brunch and evening dining service
- Assisted bartenders during high-volume service
- Supported live music events
- Coordinated backstage hospitality for performers
- Assisted with special events
Fine Dining Server
3 Months- Delivered refined fine dining dinner service
- Managed guest relations
- Professional table-side service
- Food and Wine presentation
- Maintained luxury service standards
Fine Dining Server
10 Months- Delivered luxury fine dining service
- Performed table-side service including Dover sole filleting and lamb carving
- Assisted sommeliers with wine service
- Cheese and dessert presentation
- Supported private dining and special events
Restaurant Server
3 Months- Provided attentive breakfast service, personalising the start to each guests day
- Prepared and maintained dining area and outdoor settings
- Delivered efficient and first-class poolside lunch service
- Coordinated with kitchen and barstaff for seamless & timely support
Server / Floor Supervisor
2 Months- Assisted with event set up for local and international guests
- Delivered attentive hospitality in a fast-paced entertainment environment
- Coordinated with kitchen staff to manage multiple tables for accuracy and professionalism
- Provided personalised food and beverage services
Server / Barista / Restaurant Manager
9 Months- Table service
- Specialty coffee and juice preparation
- Inventory purchasing
Tour Guide / Travel Concierge
5 Months- Travelled extensively throughout SE Asia & Australia
P/T Catering Server
3 Months- Serving private parties and many social events
Bartendar / Floor Server
6 Months- Bartending
- Stocking & taking of bar inventory
- Lunch / dinner / weekend brunch floor service
- Occasional Sous Chef
- Aide manager with private events and large bookings
Restaurant Manager
8 Months- Supervised front-of-house operations
- Staff scheduling and supervision
- Employee training
- Coordinated with Executive Chef
- Wine inventory management and ordering
- Cash reconciliation
- Bookkeeping and daily financial reporting
- Ensured exceptional guest satisfaction
Fine Dining Server
3 Months- Fine dining seafood service
- Lawn set up for picnics
- Provided menu and wine recommendations
- Maintained high standard of presentation
- Supported private events and special functions
Bartendar
6 Months- Dispense and bartending for a busy pub
- Organising and reordering keg barrels
- Basic drink mixing
- Weekend ‘Club Nights’ Bar work
Server
1 Year- Lunch & dinner services
- Maintained floor and tables
- Dispensed drinks
- Hostess and bussed tables
Education
- Travel & Tourism Services Management
- RYT 200 hours
- Sound Practitioner
- Reiki level 2
- Thai Massage
- TEFL Certificate
- Smart Serve ON
- Hotel & Restaurant Management Diploma-in progress
Skills
Food & Beverage Operations
Restaurant Leadership
Floor Management
Guest Relations & Service Recovery
Staff Training & Development
Team Scheduling
Fine Dining Service
Wine Service & Pairing Knowledge
Inventory & Stock Control
Event & Private Function Support
Cash Handling & Daily Financials
Attention to Detail
Multitasking in High-Volume Environments
Over 25 years of hospitality experience
Restaurant management experience
Fine dining and luxury service
Staff leadership and coaching
Light sommelier and wine service experience
Strong interpersonal and communication skills
Calm and professional under pressure
Passion for creating memorable guest experiences
LANGUAGES
English
Conversational Greek
Status
Canadian & British Citizenship
Personal Information
Title: Delivering memorable experiences that nourish the body, inspire the mind and uplift the spirit
Timeline
Dining Room Server
Ste Annes Spa
08.2026 - CurrentRead More
Private Household Manager / Family Assistant
The Chapman Family
08.2008 - 04.2026Read More
Server / Sushi Bar
Fish Joint
10.2007 - 04.2008Read More
Server / Floor Supervisor / Event Support
Safari Sam’s
02.2007 - 10.2007Read More
Fine Dining Server
Araxi Restaurant
03.2006 - 06.2006Read More
Fine Dining Server
Harvey Nichols – OXO Tower Restaurant
10.2004 - 08.2005Read More
Restaurant Server
Petasos Beach Hotel
04.2004 - 07.2004Read More
Server / Floor Supervisor
Tomethesmanaki - Live Music & Dining Venue
01.2004 - 03.2004Read More
Server / Barista / Restaurant Manager
Green Planet Vegetarian Restaurant
03.2003 - 12.2003Read More
Tour Guide / Travel Concierge
Stray Tours
10.2002 - 03.2003Read More
P/T Catering Server
Melissa Webb Caterers
09.2001 - 12.2001Read More
Bartendar / Floor Server
Lots Rd Pub & Grill
06.2001 - 12.2001Read More
Restaurant Manager
The Ebury Restaurant & Wine Bar
10.2000 - 06.2001Read More
Fine Dining Server
Coq D’argent
05.2000 - 08.2000Read More
Bartendar
Fine Line – Fuller's Brewery
10.1999 - 04.2000Read More
Server
Tony Macaroni’s - Italian Restaurant
03.1998 - 03.1999Read More
from Hotel & Restaurant Management Diploma-in progress
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from Smart Serve ON
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from TEFL Certificate
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from Thai Massage
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from Reiki level 2
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from Sound Practitioner
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from RYT 200 hours
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from Travel & Tourism Services Management
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