Summary
Overview
Work History
Education
Skills
Languages
Timeline
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JOSEPHINE MENSAH

ACCRA,GHANA

Summary

Dedicated Cashier Assistant brings customer-first attitude to helping clients safely shop, buy and transport items to vehicles. Experience cleaning and sanitizing work environment, carts and baskets alike to promote customer health and wellbeing. No-job-too-small approach to helping locate, bag and carry purchases. Offers energetic approach to assisting customers and fellow employees.

Overview

7
7
years of professional experience

Work History

Cashier Assistant

Polo Beach Club
03.2022 - Current
  • Resolving customer complaints or issues
  • Putting takeout orders in containers or bags
  • Processing discounts and coupons
  • Greeting customers as they arrive
  • Answering customer questions
  • Assisting with or taking customer orders
  • Booking reservations
  • Upselling and making recommendations
  • Completing any return transactions
  • Maintaining cleanliness in register stations and tables
  • Closing or cashing out the register at the end of the day
  • Overseeing customer order completion
  • Assisting kitchen staff as needed
  • Processing payments and providing change and receipts
  • Reduced wait times for customers by quickly processing transactions and maintaining an organized work area.
  • Enhanced customer satisfaction by providing efficient and accurate checkout services.

Cashier Supervisor

Wingate Bet Limited
02.2018 - 04.2021
  • Give information about betting odds to customers
  • Take payments for bets
  • Pay out winnings to customers
  • Balance takings after the shop closes for the day
  • Use the computerized betting and till systems
  • Check that digital display boards show the correct betting odds and results
  • Keep the shop stocked with betting slips, pens and up-to-date odds sheets
  • Explain different ways of betting to customers
  • Give information about other products
  • Report any suspicious betting patterns or under-age gambling to the shop manager

Warehouse Worker

Falcon Distribution Center
05.2017 - 01.2018
  • Enhanced warehouse efficiency by implementing effective inventory management and organization systems.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Improved workplace safety by conducting regular inspections and addressing potential hazards promptly.
  • Increased accuracy of inventory records through meticulous documentation and regular audits.
  • Completes shipments by processing and loading orders.
  • Prepares orders by processing requests and supply orders; pulling materials; packing boxes; placing orders in delivery area.
  • Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
  • Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
  • Maintains truck or van by completing preventive maintenance requirements and arranging for repairs.
  • Enforces inventory controls by collecting stock location orders and printing requests.
  • Provides quality service by following organization standards.
  • Preserves safe and clean work environment by keeping shelves, pallet area, and workstations neat.
  • Promotes clean shipping supply area by complying with procedures, rules, and regulations.
  • Completes reports by entering required information.
  • Contributes to team effort by accomplishing related results as needed.

Education

Basic Training Diploma - Event Management

GH Media School
Accra - Ghana
03.2020

High School Diploma -

Presbyterian Senior High School - Teshie
Accra, Ghana
06.2018

Skills

  • Customer Service
  • Upselling
  • Financial Reporting
  • Reporting and Metrics
  • Store Cleaning
  • Inventory Support
  • Basic Math
  • Monthly Closing Process

Languages

English
Native or Bilingual

Timeline

Cashier Assistant

Polo Beach Club
03.2022 - Current

Cashier Supervisor

Wingate Bet Limited
02.2018 - 04.2021

Warehouse Worker

Falcon Distribution Center
05.2017 - 01.2018

Basic Training Diploma - Event Management

GH Media School

High School Diploma -

Presbyterian Senior High School - Teshie
JOSEPHINE MENSAH