Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Jonathan Cano

Downey

Summary

Results-driven Inside Sales Supervisor known for exceptional productivity and efficiency in managing sales tasks. Specialize in lead generation, customer relationship management, and strategic sales planning. Excel at communication, team leadership, and problem-solving to drive sales growth and team performance.

Overview

9
9
years of professional experience

Work History

Sales

Frito Lay
Torrance
11.2022 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.
  • Generated new sales leads to achieve and exceed monthly sales goals.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.

Driver

Amazon
Los Angeles
07.2022 - Current
  • Inspected vehicle before and after every trip and conducted minor repairs.
  • Operated equipment such as hand trucks and carts to efficiently load and unload vehicles, consistently maintaining tight timetables.
  • Maintained safe driving record by observing road rules, remaining cautious, and alert in unfamiliar areas and keeping control of vehicle.
  • Secured loads with proper strapping and bracing techniques to prevent damage to valuable assets across long-haul transports.

Inventory Team Supervisor

Lineage Logistics
Los Angeles
12.2019 - 10.2022
  • Worked with upper management to facilitate appropriate changes and improve customer satisfaction.
  • Responded to general inquiries from staff and clients via telephone, email and in person.
  • Kept accurate and detailed records of personnel progress and productivity.
  • Researched and corrected transfer errors and inventory variances.
  • Contacted carrier representatives to make arrangements and issue instructions for shipping and delivery of materials.
  • Planned material management systems to meet production requirements.
  • Provided assistance and direction to other stockroom, warehouse and storage yard workers.
  • Partnered with representatives from different carriers to arrange materials shipments.
  • Utilized forklift or pallet truck to load, unload, transport and store goods.

Production Supervisor

IOTP
Torrance
11.2021 - 07.2022
  • Followed corporate procedures to maintain company and customer data confidentiality.
  • Established clear priorities and production quality standards.
  • Evaluated team member performance regularly to identify and resolve productivity concerns.
  • Resolved issues quickly to maintain productivity goals.
  • Recorded incoming and outgoing shipments, saving detailed information in company database.
  • Compared physical inventory with purchase orders for accuracy.
  • Worked closely with purchasing and production to maintain levels of quality and manufacturing.

Panaderia Victoria
Los Angeles
02.2017 - 09.2020
  • Oversaw bakery department, supervised staff and delegated daily tasks.
  • Established proper procedures for waste management, sanitation, food handling and safety.
  • Performed opening and closing duties for department.
  • Inspected baked goods for quality and esthetics prior to displaying and discarded outdated or spoiled items.
  • Greeted customers, answered questions and provided great customer experiences.
  • Created marketing strategies and promotional campaigns to increase customer traffic and boost sales.

Behavior Implications Interventionist

C.A.R.S. (Center for Autism and Related Services)
North Hollywood
02.2016 - 05.2019
  • Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
  • Offered student support through special accommodations, extra assistance, and assessments.
  • Maintained positive attitude and affirmatively communicated with each student.
  • Created and managed IEPs to define student learning objectives and educational strategies, in addition to applying instructional knowledge and methods to support goals.

Education

Some College (No Degree) - Business Finance

Arizona State University
Tempe, AZ

Skills

  • Account Management & Customer Success: Account Management, Customer Success, Onboarding, Renewals, Upselling
  • Sales & Product Expertise: Product Demonstrations, Cross-selling, Sales Forecasting, Business Planning, SaaS
  • Logistics & Technical Skills: Logistics, Data Analysis, CRM, Salesforce, WMS
  • Operational & Analytical: Inventory Management, Lean Kaizen, Performance Management, Training & Development

References

  • Center for autism, Supervisor: Laureano 1(626)-353-3329
  • Panaderia Victoria, Store manager: Marvin Colop 1(323)-984-1298
  • Lineage Logistics, Operations Manager: Jorge Rosales 1(323)-313-6432
  • IOTP, Operations Manager: Evelyn Ruiz 1(828)-606-5951
  • Frito Lay, District Manager: Alfredo Alvarado 1(323)-384-2199

Timeline

Sales

Frito Lay
11.2022 - Current

Driver

Amazon
07.2022 - Current

Production Supervisor

IOTP
11.2021 - 07.2022

Inventory Team Supervisor

Lineage Logistics
12.2019 - 10.2022

Panaderia Victoria
02.2017 - 09.2020

Behavior Implications Interventionist

C.A.R.S. (Center for Autism and Related Services)
02.2016 - 05.2019

Some College (No Degree) - Business Finance

Arizona State University
Jonathan Cano