Josephine Keeper
Winnipeg
Summary
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
6
6
years of professional experience
Work History
Sales Associate
Giant Tiger
Winnipeg
01.2011 - 12.2012
- Maintained cleanliness and organization of sales floor displays.
- Provided product information to enhance customer shopping experience.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Handled customer complaints in a professional manner.
- Worked with fellow sales team members to achieve group targets.
- Provided accurate information about products, prices and services.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Built and maintained relationships with peers and upper management to drive team success.
Cashier
Petro Canada
Winnipeg
01.2010 - 09.2011
- Assisted customers with product inquiries and provided information on services offered.
- Handled cash, credit, and debit transactions while ensuring secure payment processing.
- Collaborated with team members to manage inventory and restock shelves as needed.
- Followed safety protocols to ensure a safe environment for customers and staff.
- Resolved customer complaints in a professional manner to enhance satisfaction levels.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Performed other duties as assigned by management.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Receptionist
Ma Mawi Wi Chi Itata Centre
Winnipeg
06.2007 - 11.2007
- Greeted visitors and clients warmly upon arrival at the community center.
- Maintained a clean and welcoming reception area for all guests and staff.
- Processed intake forms and recorded client information accurately in the database.
- Coordinated communication between various departments to ensure smooth operations.
- Provided information about services offered to help clients navigate resources available.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Greeted visitors and provided them with assistance.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Updated and recorded customer or client information to maintain accounts.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Updated daily log book with information about visitors entering the premises.
Education
Diploma -
Aboriginal Community Center
Winnipeg, ManitobaSome College (No Degree) - Business Administration
Red River College
Winnipeg, ManitobaUndergraduate -
University of Winnipeg
Winnipeg, ManitobaSkills
- Knowledge of computer systems
- Experience in customer service
- Effective listening skills and experience problem solver
- Energetic self-starter
- Teamwork and collaboration
- Cash handling accuracy
- Conflict resolution
- Multi-tasking strength
- Superb time management
- Policy and procedure adherence
- Dependability and reliability
References
References Available Upon Request
Timeline
Sales Associate
Giant Tiger
01.2011 - 12.2012
Cashier
Petro Canada
01.2010 - 09.2011
Receptionist
Ma Mawi Wi Chi Itata Centre
06.2007 - 11.2007
Diploma -
Aboriginal Community Center
Some College (No Degree) - Business Administration
Red River College
Undergraduate -
University of Winnipeg