Josephine R Domingo
Toronto,ON
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
18
18
years of professional experience
Work History
Court Process Clerk
Children’s Aid Society of Toronto
04.2021 - Current
- Files Child Protection & Status Review Applications, draft orders, and other legal documents using 'Justice Services Online Portal', adhering to filing deadlines and procedures outlined in the Family Law Rules
- Follows up with court staff to ensure timely issuance and proper filing of documents in the Agency’s court files
- Communicates and coordinates with the Trial Coordinator to schedule future court appearances for upcoming motions and applications, resolving any scheduling issues promptly
- Ensures the service of all legal documents on counsel, respondents, and third parties while adhering to service requirements and deadlines outlined in the Family Law Rules and following the Society’s confidentiality and privacy policies
- Coordinates with various departments, process servers, courier companies, and third-party organizations to ensure the timely delivery of legal documents to respondents and counsels
- Manages and maintains electronic files by uploading documents to the company database: CPIN, using correct naming conventions for easy staff access and organization
- Assists in managing case progression by promptly creating new folders and blank documents in electronic databases, updating case statuses, tracking timelines, and maintaining log information in the workflow system charts
- Weekly attends court to organize and maintain Children’s Aid’s physical court files through updating the file’s table of contents and ensuring documents are correctly placed in the Continuing Record before next court appearance
- Drafts and files Affidavit of Services and composes correspondence letters
- Collaborated with management to implement the transition to a paperless work environment by compiling a master list of all current open and closed files and scanning and uploading active files into CPIN
- Provided administrative support to staff members by managing mail and faxes, accepting service of subpoenas and statements of claims, filing and scanning documents, and overseeing office supplies inventory, answering legal line and transferring calls to appropriate team and staff
- Assist with trials by printing and assembling various trial briefs for court and respondents, ensuring copies are served on all parties and files briefs at the counter at court
Receptionist
Gilbert Kirby Stringer
01.2021 - 04.2021
- Administered front desk duties: Greeted incoming visitors in a professional friendly manner, screened and transferred calls in a timely fashion
- Organized and sorted mail, and faxes
- Ensured COVID protocols administered upon persons entering firm and health and safety protocols were adhered to
- Arranged couriered mail and pick-ups
- Liaised with process servers and third-party vendors and composed correspondence letters for various clerks when needed
- Supported Accounting Manager with opening new files, entering client disbursements and account payables into legal software 'PC LAW'
- Deposited weekly cheques to bank
- Organized closed files and accounting files to external storage and spearheaded the creation and clean-up of firms masterlist
- Proof-read lawyers’ dockets and pre-bill accounts for spelling, grammar, and punctuation errors
- Maintained stock of office supplies through weekly inventory counts and submitted purchase orders with suppliers
Legal Assistant
UL Lawyers Professional Corporation
07.2020 - 11.2020
- Provided support to Managing Partner by managing their calendar, booking appointments, and arranging meetings and calls with external counsel and clients through 'Outlook Calendar' and legal software 'Firm Central'
- Utilized legal software 'Primafact' to integrate the partner’s emails and correspondences to appropriate folders
- Monitored legal deadlines and ensured timely completion of assignments by following up with lawyers and clerks
- Drafted final accounts using legal software 'PC Law' and facilitated meetings with clients to release settlement cheques and original file documents and signing of final documents
- Responsible for scheduling Examinations for Discoveries & Mediations and gathering and the distribution of transcripts
Legal Administrative Assistant
Mathews Dinsdale & Clark LLP
08.2019 - 03.2020
- Managed various clerical tasks including file management (opening and closing), scanning sheets, faxing documents, printing correspondence, and filing
- Oversaw the restocking and general upkeep of office supplies, as well as placing purchase orders with merchants
- Provided support to paralegals by prioritizing tasks based on urgency, proofreading, and editing documents for accuracy, spelling, grammar, and formatting before deadlines
- Transcribed medical-legal dictations weekly using a Dictaphone for the in-house medical physician, meeting end-of-day deadlines
- Entered daily time dockets for partners and senior staff using the firm’s legal software, 'ACL'
- Prepared materials for seminars, including assembly and binding, and set up boardrooms for meetings and in-house workshops
Administrative Assistant Receptionist / Office Assistant
McLeish Orlando Personal Injury Lawyers
03.2015 - 08.2019
- Managed a multi-line phone system by routing calls, delivering messages to staff, and greeting callers with a friendly and professional demeanor
- Developed and updated spreadsheets and databases to track, analyze, and log new client calls; maintained stats for annual reviews for the Marketing Department
- Provided hospitality to clients upon arrival, including assisting with jackets and offering refreshments; engaged in friendly conversations, building meaningful relationships with clients
- Conducted new client intake reports for lawyers and scheduled new client meetings; assembled initial packages for initial client meetings with lawyers
- Developed and fostered critical relationships with third-party vendors, process servers, and external counsel, cultivating a network of trusted partners essential to the smooth operation of business processes
- Proactively communicated and collaborated to effectively negotiate terms, resolve issues, and ensure timely delivery of services, increasing efficiency and reducing operational bottlenecks
- Managed boardroom schedule, set up, ensured supplies were stocked, and conference rooms were cleaned on a daily basis
- Created new folders for new file openings and closed files in accordance with the firm’s scanning procedures and rules of LSO; filed documents to the firm’s electronic database 'Primafact' and physical locations
- Liaised with IT support team to resolve issues with the firm’s printer, computer, and document software
- Inputted expenses into accounting database
Latin & Ballroom Teacher
Arthur Murray Dance Studio
06.2012 - 10.2014
- Developed personalized lesson plans to cater to individual student needs, wants and dance goals
- Choreographed, planned routines for recitals, weddings and special performances
- Utilized different styles of teaching to accommodate students of all learning styles, and physical capabilities
- Collaborated with fellow instructors to plan and execute various group and partner performance pieces
- Facilitated workshops for advanced dancers, refining technique and enhancing overall performance quality
Administrative Assistant/Front Desk
Allegro School of Dance
05.2011 - 11.2013
- Answered multi-line phone system, routing calls, delivering messages to staff, and greeting visitors
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships
- Ensured accurate record-keeping with diligent data entry and database management for vital company information
Shift Supervisor/Barista
Starbucks
06.2008 - 11.2013
- Trained new team members on barista skills, cash handling procedures, and company policies for consistent performance across the team
- Fostered a positive work atmosphere with clear communication, teamwork, and proactive problem-solving strategies
- Built strong relationships with regular customers through attentive service, remembering preferences, and engaging in friendly conversation when appropriate
- Ensured smooth daily operations by maintaining adequate stock levels through regular inventory checks and timely reordering of supplies
- Improved store cleanliness and sanitation standards by regularly conducting thorough inspections and addressing issues promptly
- Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business
- Maintained accurate financial records with diligent cash management practices to minimize discrepancies during shift changes
Administrative Assistant
Stillmotion Studios
01.2012 - 04.2012
- Received and sorted incoming mail and delivered photo packages to clients
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing contracts
- Assisted in the production and execution of photography workshops and training courses through preparation of set-up of venue and equipment, pre-ordering of food for students and volunteering to be subject for photographers photos
Education
Law Clerk Certificate -
Institute of Law Clerks of Ontario
Toronto, Canada07-2025
Paralegal Studies - Studied 1 Year of courses
Seneca College
Toronto, Canada01.2022
Medical Terminology Certificate -
George Brown College
Toronto, Canada02-2018
Latin & Ballroom Teacher's Certificate
Joy of Dance Teacher College
Toronto, ON07-2012
High School Diploma -
St. Ignatius of Loyola Catholic Secondary School
Mississauga, ON07-2005
Skills
- Office administration
- Efficient document management
- Strategic prioritization
- Cultivating strong partnerships
- Records administration
- Schedule and calendar management
- Spreadsheet development
- Calendar management
- Correspondence writing
- Operations support
- Proficient in Microsoft Office: Excel, Word, Powerpoint, Outlook, Teams
Languages
English
Native or Bilingual
Tagalog
Limited Working
Interests
- I enjoy helping others and giving back to the community
- Dancing and teaching beginner dancers
Timeline
Court Process Clerk
Children’s Aid Society of Toronto
04.2021 - Current
Receptionist
Gilbert Kirby Stringer
01.2021 - 04.2021
Legal Assistant
UL Lawyers Professional Corporation
07.2020 - 11.2020
Legal Administrative Assistant
Mathews Dinsdale & Clark LLP
08.2019 - 03.2020
Administrative Assistant Receptionist / Office Assistant
McLeish Orlando Personal Injury Lawyers
03.2015 - 08.2019
Latin & Ballroom Teacher
Arthur Murray Dance Studio
06.2012 - 10.2014
Administrative Assistant
Stillmotion Studios
01.2012 - 04.2012
Administrative Assistant/Front Desk
Allegro School of Dance
05.2011 - 11.2013
Shift Supervisor/Barista
Starbucks
06.2008 - 11.2013
Paralegal Studies - Studied 1 Year of courses
Seneca College
Law Clerk Certificate -
Institute of Law Clerks of Ontario
Medical Terminology Certificate -
George Brown College
Latin & Ballroom Teacher's Certificate
Joy of Dance Teacher College
High School Diploma -
St. Ignatius of Loyola Catholic Secondary School