Josephine Collins

• Greeted guests at front desk and engaged in pleasant conversations while managing check-in, check-out process.
• Collected room deposits, fees, and payments.
• Developed strong relationships with guests through friendly interactions, anticipating their needs and exceeding expectations.
• Contributed to team goals by maintaining a positive attitude and supporting coworkers during busy periods or challenging situations.
• Developed strong problem-solving skills through adapting quickly to unforeseen challenges or changes within the busy hospitality industry.
• Jumped into any department; From housekeeping, line cook and front of desk operations.

I worked at Walk-Rite Shoes in the Prince George location. In June of 2020 I was asked to take over management of the Quesnel location.

• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
• Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
• Managed purchasing, sales, marketing and customer account operations efficiently.
• Assisted with hiring, training and mentoring new staff members.
• Approved regular payroll submissions for employees.