Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Josephina Isais

2990 East Tahquitz Canyon Way Apt 139

Summary

Professional, providing exceptional customer service and excellent communication skills with problem-solving skills in fast-paced environments. Strong focus on teamwork, ensuring smooth operations and meeting customer needs efficiently. Adaptable and reliable, ready to excel in fast-paced environments.


Overview

9
9
years of professional experience

Work History

Referral Coordinator

Seema Bir Corp
11.2023 - Current
  • Scheduled appointments with specialists on behalf of clients.
  • Demonstrated strong attention to detail and organizational skills in managing a high volume of referrals while maintaining exceptional levels of patient care.
  • Maintained a high level of accuracy in referral documentation, ensuring smooth transitions between healthcare providers.
  • Processed referral requests from patients, doctors and other health care professionals.
  • Responded to patient inquiries to offer timely updates regarding referral status.

Referral Coordinator

Desert Oasis Healthcare
08.2017 - 01.2023
  • Provided exceptional customer service, addressing patient concerns and inquiries regarding the referral process.
  • Served as a liaison between primary care physicians, specialists, and patients to ensure timely access to needed services.
  • Established strong relationships with external providers, facilitating seamless communication and collaboration in patient care.
  • Assisted with completion of referral forms and verified data accuracy and completion

HMO Referrals Coordinator

Eisenhower Desert Orthopedic Center Ms Lac
12.2015 - 08.2017
  • Demonstrated strong attention to detail and organizational skills in managing a high volume of referrals while maintaining exceptional levels of patient care.
  • Maintained a high level of accuracy in referral documentation, ensuring smooth transitions between healthcare providers.
  • Processed referral requests from patients, doctors and other health care professionals.
  • Responded to patient inquiries to offer timely updates regarding referral status.
  • Enhanced patient satisfaction with timely coordination of referrals and appointments.

Education

Esthetician -

International School of Beauty
Palm Desert, CA
06-2014

High School Diploma -

Palm Springs High School
Palm Springs, CA
06-2009

Skills

  • Friendly and outgoing
  • Team Player
  • Exceptional customer service
  • Adaptive and creative
  • Hospitality service expertise
  • FLUENT IN English and Spanish

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Referral Coordinator

Seema Bir Corp
11.2023 - Current

Referral Coordinator

Desert Oasis Healthcare
08.2017 - 01.2023

HMO Referrals Coordinator

Eisenhower Desert Orthopedic Center Ms Lac
12.2015 - 08.2017

Esthetician -

International School of Beauty

High School Diploma -

Palm Springs High School

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Josephina Isais