Josephina Isais
2990 East Tahquitz Canyon Way Apt 139
Summary
Professional, providing exceptional customer service and excellent communication skills with problem-solving skills in fast-paced environments. Strong focus on teamwork, ensuring smooth operations and meeting customer needs efficiently. Adaptable and reliable, ready to excel in fast-paced environments.
Overview
9
9
years of professional experience
Work History
Referral Coordinator
Seema Bir Corp
11.2023 - Current
- Scheduled appointments with specialists on behalf of clients.
- Demonstrated strong attention to detail and organizational skills in managing a high volume of referrals while maintaining exceptional levels of patient care.
- Maintained a high level of accuracy in referral documentation, ensuring smooth transitions between healthcare providers.
- Processed referral requests from patients, doctors and other health care professionals.
- Responded to patient inquiries to offer timely updates regarding referral status.
Referral Coordinator
Desert Oasis Healthcare
08.2017 - 01.2023
- Provided exceptional customer service, addressing patient concerns and inquiries regarding the referral process.
- Served as a liaison between primary care physicians, specialists, and patients to ensure timely access to needed services.
- Established strong relationships with external providers, facilitating seamless communication and collaboration in patient care.
- Assisted with completion of referral forms and verified data accuracy and completion
HMO Referrals Coordinator
Eisenhower Desert Orthopedic Center Ms Lac
12.2015 - 08.2017
- Demonstrated strong attention to detail and organizational skills in managing a high volume of referrals while maintaining exceptional levels of patient care.
- Maintained a high level of accuracy in referral documentation, ensuring smooth transitions between healthcare providers.
- Processed referral requests from patients, doctors and other health care professionals.
- Responded to patient inquiries to offer timely updates regarding referral status.
- Enhanced patient satisfaction with timely coordination of referrals and appointments.
Education
Esthetician -
International School of Beauty
Palm Desert, CA06-2014
High School Diploma -
Palm Springs High School
Palm Springs, CA06-2009
Skills
- Friendly and outgoing
- Team Player
- Exceptional customer service
- Adaptive and creative
- Hospitality service expertise
- FLUENT IN English and Spanish
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Referral Coordinator
Seema Bir Corp
11.2023 - Current
Referral Coordinator
Desert Oasis Healthcare
08.2017 - 01.2023
HMO Referrals Coordinator
Eisenhower Desert Orthopedic Center Ms Lac
12.2015 - 08.2017
Esthetician -
International School of Beauty
High School Diploma -
Palm Springs High School
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