Joseph Yanez
Glendora
Summary
Dynamic and results-driven professional with a proven track record at Le Pain Quotidian, excelling in financial management and customer satisfaction. Adept at training teams and enhancing operational efficiencies, I successfully implemented strategies that boosted sales and resolved customer concerns, fostering a positive environment and driving business growth.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Assistant General Manager
Le Pain Quotidian
03.2012 - Current
- Ensured accuracy in daily deposits.
- Trained staff effectively to boost productivity.
- Worked alongside the General Manager to enhance advertising strategies, increasing sales.
- Enhanced customer satisfaction by promptly resolving concerns.
- Managed AVT & COGS
General Manager
Upland Feed & Groom
06.2010 - 01.2012
Consistently ensured accurate deposit transactions each day.
Coordinated deployment of personnel.
Managed product procurement.
Education
High School Diploma -
Upland High School
Upland, CA06.2010
Skills
- Inventory management
- Customer satisfaction
- Employee training
- Team leadership
- Conflict resolution
- Staff management
- Inventory control
- Operations management
- Food safety and sanitation
- Sales coaching
- Teamwork and collaboration
- Effective leader
- Employee motivation
- Decision-making
- Relationship building
Certification
Serv safe Food protection manager certification
Timeline
Assistant General Manager
Le Pain Quotidian
03.2012 - Current
General Manager
Upland Feed & Groom
06.2010 - 01.2012
High School Diploma -
Upland High School
Similar Profiles
Ni-Zea CooperNi-Zea Cooper
Retail Sales Associate | Server at Le Pain QuotidianRetail Sales Associate | Server at Le Pain Quotidian
Alejandra MendezAlejandra Mendez
Barista at Le Pain QuotidianBarista at Le Pain Quotidian
Anastasia ProninAnastasia Pronin
Server at Le Pain QuotidianServer at Le Pain Quotidian