Joseph Velazco
Palm Desert
Summary
Ambitious Business Administration student with experience in customer service and cash handling. Developed strong communication, leadership, and problem-solving skills through team collaboration and community involvement. Passionate about finance and dedicated to providing exceptional service while pursuing professional growth.
Overview
3
3
years of professional experience
Work History
HVAC Assistant
Freelance
Coachella Valley
07.2024 - 12.2025
- Assisted in installing HVAC systems in residential and commercial properties.
- Maintained accurate records of service calls and repairs performed.
- Collaborated with team members to ensure timely project completion.
- Educated clients on system operation and care best practices.
- Supported troubleshooting of HVAC issues under technician supervision.
Cashier & Customer Service Associate
Its A Wrap!
Palm Desert
10.2022 - 05.2024
- Provided excellent customer service and addressed inquiries promptly.
- Operated cash register and processed customer transactions efficiently.
- Promoted special offers and upsold products to enhance customer experience.
- Collaborated with team members to ensure smooth store operations.
- Assisted with inventory management and restocked merchandise.
Education
Associate of Science - Business Administration And Managment
College of The Desert
Palm Desert, CA09-2028
High School Diploma -
Palm Desert High School
Palm Desert05-2026
Skills
- Cash Handling & Transaction Accuracy
- Customer Service & Relationship Building
- Problem Solving
- Teamwork & Leadership
- Time Management & Organization
- Digital technology
- Communication and Interpersonal Skills
- Financial Market Research
Affiliations
- Assistant Baseball Coach - Palm Desert, CA (2024-2025)
- Independent Investment & Market Research
Timeline
HVAC Assistant
Freelance
07.2024 - 12.2025
Cashier & Customer Service Associate
Its A Wrap!
10.2022 - 05.2024
Associate of Science - Business Administration And Managment
College of The Desert
High School Diploma -
Palm Desert High School