Summary
Overview
Work History
Skills
Languages
Timeline
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Joseph Velasco

South Gate

Summary

Dynamic HVAC Counter Sales professional with a proven track record at Wells Plumbing, Heating & Air, adept at recommending high-quality solutions tailored to customer needs. Excelled in building customer loyalty and efficiently managing stock, demonstrating exceptional multi-tasking and people skills. Skilled in safe forklift operation, showcasing adaptability and a strong commitment to safety and efficiency in fast-paced environments.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

7
7
years of professional experience

Work History

Hvac Counter Sales

Wells Plumbing, Heating & Air
08.2023 - Current
  • Recommended products that met customer needs, emphasizing quality and usefulness.
  • Maintained stock and replenished workstation products.
  • Managed cash transactions for accurate accounting and minimized discrepancies.
  • Warmly welcomed customers upon approaching counter and placing orders.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Paid attention to detail while completing assignments.
  • Learned and adapted quickly to new technology and software applications.

Hvac Counter Sales

Indoor Comfort Heating & Cooling
07.2020 - 08.2023
  • Recommended products that met customer needs, emphasizing quality and usefulness.
  • Maintained stock and replenished workstation products.
  • Prepared store for opening or closing procedures, ensuring all tasks were completed thoroughly and on time.
  • Performed arithmetic functions handling cash, close checks and balance register.
  • Recommended additional items to customers before completing orders and advising patrons of monetary totals.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.

Warehouse Forklift Operator

Land Air Express Inc.
02.2018 - 06.2020
  • Packed items into appropriate containers for shipment.
  • Built pallets and loads for partial and mixed pallets, wrapped finished pallets and staged pallets and loads into truck when ready for shipment.
  • Ensured timely deliveries by efficiently loading and unloading trucks with the use of forklifts.
  • Participated in regular safety meetings, staying up-to-date on best practices in regards to safe and efficient operation of a warehouse forklift.
  • Optimized warehouse space utilization by effectively stacking pallets using a forklift, maximizing storage capacity without sacrificing accessibility or safety.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Proven ability to learn quickly and adapt to new situations.
  • Skilled at working independently and collaboratively in a team environment.

Skills

  • Listening skills
  • Multi-tasking strength
  • Problem-solving
  • Excellent people skills
  • Reliable and punctual
  • Dock operations
  • Flexible and adaptable

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Hvac Counter Sales

Wells Plumbing, Heating & Air
08.2023 - Current

Hvac Counter Sales

Indoor Comfort Heating & Cooling
07.2020 - 08.2023

Warehouse Forklift Operator

Land Air Express Inc.
02.2018 - 06.2020

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Joseph Velasco