Joseph Varghese
Brampton
Summary
Results-oriented sales professional with a track record of meeting and surpassing sales goals. Possesses strong communication and negotiation skills, with an ability to engage customers, present product value, and close deals effectively. Committed to continuous improvement and leveraging data to optimize sales strategies and contribute directly to revenue growth.
Overview
10
10
years of professional experience
Work History
Sales Representative
TECHWAYS CANADA
06.2024 - Current
- Identified client needs and designed customized security solutions, leveraging a strong understanding of technical specifications to ensure effective project implementation.
- Managed the end-to-end sales cycle, from initial client consultation and needs assessment to proposal generation and contract negotiation.
- Built and maintained strong relationships with clients, ensuring high levels of satisfaction and securing repeat business through a proactive, customer-focused approach.
- Collaborated with technical teams and project managers to ensure seamless installation and deployment of security systems, guaranteeing a smooth and professional client experience.
- Analyzed market data and customer feedback to identify sales opportunities and provide valuable insights for product development and service enhancements.
- Achieved and exceeded sales targets by effectively presenting the value proposition of security products and services, highlighting their benefits in terms of safety and asset protection.
Inside Sales Representative
HILLMAN PAULIN PRECISION FASTENERS
11.2021 - 06.2024
- Managed client relationships by serving as the primary point of contact for quality-related issues, ensuring customer satisfaction and building trust in product reliability.
- Contributed to a 10% reduction in product defects by implementing rigorous inspection protocols, directly improving product quality and enhancing customer confidence.
- Collaborated with cross-functional teams to address customer quality complaints, leading to swift resolution and improved client retention.
- Developed a strong understanding of product specifications and manufacturing processes, enabling consultative sales conversations and the ability to recommend tailored solutions to clients.
- Identified and communicated product opportunities to production and engineering teams, using customer feedback to inform product enhancements and support sales growth.
- Utilized strong analytical skills to analyze production data and identify areas for process improvements, which contributed to a more reliable product and a stronger sales pitch.
- Partnered with engineering and procurement teams to align project goals and ensure timely delivery, demonstrating a commitment to client success from initial contact to final product delivery.
Sales Engineer
SUPERIOR INDUSTRIES LTD.
10.2017 - 09.2021
- Provide technical sales support: Serve as the primary technical contact for prospective and existing clients, explaining complex product specifications and applications for mechanical fasteners.
- Conduct product demonstrations: Present and demonstrate the features and benefits of various screws and fasteners, showcasing how they can solve specific client challenges or improve their products.
- Analyze client needs: Work directly with customers to understand their technical requirements, project specifications, and application needs to recommend the most suitable products from the company's catalog.
- Collaborate with internal teams: Act as a liaison between the sales team and engineering, production, and quality assurance departments to ensure that customer requirements are met.
- Prepare technical proposals: Develop and present detailed proposals, including product specifications, technical data sheets, and cost estimates for customized solutions or large-scale projects.
- Resolve customer issues: Troubleshoot technical problems and quality issues, providing expert guidance and solutions to maintain customer satisfaction and build long-term relationships.
- Stay updated on industry trends: Keep abreast of new fastener technologies, industry standards, and competitor products to maintain a competitive advantage in the market.
Project Estimator- HVAC
BGM ELECTROMECHANICAL LLC
11.2015 - 09.2017
- Analyze project specifications and blueprints: Review detailed construction drawings, schematics, and technical specifications to accurately determine the scope of work and material requirements for HVAC projects.
- Prepare detailed cost estimates: Develop comprehensive estimates for labor, materials, equipment, and subcontracts, ensuring that all aspects of the project are accounted for and that the bid is competitive.
- Collaborate with vendors and suppliers: Solicit quotes and negotiate pricing for materials and equipment, building a network of reliable suppliers to ensure cost-effective and timely project execution.
- Coordinate with engineering and sales teams: Work closely with cross-functional departments to ensure that project estimates align with client needs, technical feasibility, and overall company strategy.
- Identify cost-saving opportunities: Proactively analyze project plans and specifications to suggest alternative materials or methods that can reduce project costs without compromising quality or performance.
- Manage project documentation: Maintain meticulous records of all project-related documents, including bids, contracts, and change orders, to ensure compliance and clear communication.
- Present proposals to stakeholders: Prepare and deliver clear, professional presentations of project estimates to clients and internal management, effectively communicating the value and financial details of the proposed solution.
Education
MASTER IN ENGINEERING - ENGINEERING DESIGN
ANNA UNIVERSITY
CHENNAI, TAMILNADU05.2015
Bachelor of Technology - Mechanical Engineering
Mahatma Gandhi University
Kottayam, Kerala05.2012
Skills
- Customer service
- Customer relations
- Sales closing
- Sales strategy development
- Product and service knowledge
- Product and service sales
Languages
English
Timeline
Sales Representative
TECHWAYS CANADA
06.2024 - Current
Inside Sales Representative
HILLMAN PAULIN PRECISION FASTENERS
11.2021 - 06.2024
Sales Engineer
SUPERIOR INDUSTRIES LTD.
10.2017 - 09.2021
Project Estimator- HVAC
BGM ELECTROMECHANICAL LLC
11.2015 - 09.2017
Bachelor of Technology - Mechanical Engineering
Mahatma Gandhi University
MASTER IN ENGINEERING - ENGINEERING DESIGN
ANNA UNIVERSITY
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