Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Joseph Valentin

Toronto,ON

Summary

Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.

Overview

2
2
years of professional experience

Work History

Sales Associate

Foot Locker
09.2022 - 11.2023
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Generated new sales leads to achieve and exceed monthly sales goals.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Used in-store system to locate inventory and place special orders for customers.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Fulfillment Associate

Walmart
08.2021 - 08.2022
  • Selected and filled orders from stock to fulfill customer requirements.
  • Followed procedures at all times for personal and team safety.
  • Received and reviewed new orders, located requested merchandise, and promptly initiated processing.
  • Communicated with other departments to facilitate fulfillment activities and address issues.

Education

Project Management

George Brown College
Toronto, ON
05.2027

High School Diploma -

Marshall McLuhan Catholic Secondary School
Toronto, ON
06.2023

Skills

  • Inventory Control
  • Business Development
  • Promotional Support
  • Product Sales
  • Sales Development
  • Merchandise Display
  • Sales Training

Languages

English
Native or Bilingual

Timeline

Sales Associate

Foot Locker
09.2022 - 11.2023

Fulfillment Associate

Walmart
08.2021 - 08.2022

Project Management

George Brown College

High School Diploma -

Marshall McLuhan Catholic Secondary School
Joseph Valentin