Joseph Smith
San Francisco
Summary
Dynamic professional with extensive experience in crisis intervention and emotional support at Urban Alchemy. Proven ability to maintain detailed records and ensure ethical compliance while effectively managing client assessments. Recognized for strong communication skills and problem-solving abilities, contributing to enhanced client outcomes and safety standards in high-pressure environments.
Overview
16
16
years of professional experience
Work History
Practitioner
Urban Alchemy
07.2024 - Current
- Facilitated de-escalation techniques to reduce the intensity of clients' emotional distress in the public
- Responded to emergency situations with professionalism and adherence to ethical guidelines.
- Engaged in continuous professional development to keep abreast of advances in mental health care and crisis intervention techniques.
- Maintained detailed records on client progress and services provided.
- Engaged in crisis intervention procedures to prevent or facilitate hospitalization.
Porter
California Department of Corrections and Rehabilitation
Folsom
03.2016 - 04.2024
- Helped in setting up and cleaning up before and after service, ensuring a ready-to-use kitchen.
- Transported trash to dumpster, properly disposing of expired food items.
- Supported inventory management by monitoring stock levels and reporting low supplies to the head chef.
- Stocked janitorial closets with supplies including cleaning chemicals, paper products, mops, brooms and vacuum cleaners.
- Cleaned building floors by sweeping, mopping or vacuuming.
- Performed minor plumbing repairs such as replacing faucets, unclogging drains and toilets, and changing light bulbs.
Public Works Employee
Department Of Public Works Bureau Street Services
San Francisco
09.2011 - 10.2012
- Maintained records of all activities performed by the Public Works Department.
- Planned routes and schedules for garbage collection services provided by the department.
- Inspected public buildings for safety compliance standards.
- Managed inventory control systems for equipment and supplies used in the department.
- Maintained records of work performed on a daily basis.
- Cleaned and maintained streets, sidewalks, curbs, gutters, and storm drains.
Car Wash Attendant
Hertz Car Rental
San Bruno
11.2008 - 11.2009
- Performed basic maintenance checks on equipment used in the car wash process.
- Mixed cleaning solutions, abrasive compositions, or other compounds according to formulas.
- Maintained cleanliness and organization of the work area.
- Greeted customers and explained car wash options thoroughly.
- Maintained inventories of cleaning supplies.
- Maintained cleanliness and presentation of stockroom and organized chemical racks by size, style and color for visual appeal.
Education
High School Diploma -
Thornton High School
Daly City, CA06-2007
Skills
- Crisis intervention
- Emotional support
- Record keeping
- Ethical compliance
- Client assessment
- Inventory management
- Safety inspections
- Customer service
- Communication skills
- Time management
- Problem solving
- Team collaboration
- Conflict resolution
Timeline
Practitioner
Urban Alchemy
07.2024 - Current
Porter
California Department of Corrections and Rehabilitation
03.2016 - 04.2024
Public Works Employee
Department Of Public Works Bureau Street Services
09.2011 - 10.2012
Car Wash Attendant
Hertz Car Rental
11.2008 - 11.2009
High School Diploma -
Thornton High School
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