Developed strong logistical and time management skills in fast-paced environment. Proven ability to navigate and adapt to changing schedules while maintaining high standards of accuracy and efficiency.
Overview
5
5
years of professional experience
Work History
Delivery Driver
Veteran
04.2020 - 05.2021
Delivered packages to customer doorsteps and business offices.
Completed on-time deliveries by choosing best and most efficient routes.
Improved customer satisfaction by ensuring timely and accurate deliveries of products.
Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Operated vehicle safely in highly congested areas with no traffic violations.
Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
Maintained upbeat, positive attitude in busy, customer-focused environment.
Managed customer inquiries and complaints in polite and professional manner.
Reduced delivery times by optimizing route planning, demonstrating efficiency in daily operations.
Loaded and unloaded various delivery vehicles with correct order and balancing.
Freelancer
Self-employeed
01.2022 - Current
Managed multiple projects simultaneously while maintaining a high level of attention to detail and organization.
Negotiated contracts with both clients and vendors effectively, ensuring mutually-beneficial terms were agreed upon.
Enhanced client satisfaction by delivering high-quality work within deadlines.
Analyzed user feedback to gather input and identify areas required for improvement.
Adapted quickly to changing project requirements, demonstrating flexibility and adaptability under pressure.
Strengthened client relationships with consistent communication and timely project updates.
Evaluated customer needs and feedback to drive product and service improvements.
Vocational Rehabilitation Counselor at U.S. Department of Veteran Affairs, Veteran Benefits AdministrationVocational Rehabilitation Counselor at U.S. Department of Veteran Affairs, Veteran Benefits Administration
Legal Administrative Specialist at Department of Veteran Affairs, Veteran Benefits AdministrationLegal Administrative Specialist at Department of Veteran Affairs, Veteran Benefits Administration