Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joseph Santoyo

Northridge

Summary

Developed strong logistical and time management skills in fast-paced environment. Proven ability to navigate and adapt to changing schedules while maintaining high standards of accuracy and efficiency.

Overview

5
5
years of professional experience

Work History

Delivery Driver

Veteran
04.2020 - 05.2021
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Reduced delivery times by optimizing route planning, demonstrating efficiency in daily operations.
  • Loaded and unloaded various delivery vehicles with correct order and balancing.

Freelancer

Self-employeed
01.2022 - Current
  • Managed multiple projects simultaneously while maintaining a high level of attention to detail and organization.
  • Negotiated contracts with both clients and vendors effectively, ensuring mutually-beneficial terms were agreed upon.
  • Enhanced client satisfaction by delivering high-quality work within deadlines.
  • Analyzed user feedback to gather input and identify areas required for improvement.
  • Adapted quickly to changing project requirements, demonstrating flexibility and adaptability under pressure.
  • Strengthened client relationships with consistent communication and timely project updates.
  • Evaluated customer needs and feedback to drive product and service improvements.

Education

Associate's Degree - Marketing

Pierce College
6201 Winnetka Ave, Woodland Hills, CA 91367

Skills

  • Problem-solving
  • Time management
  • Attention to detail
  • Customer support

Timeline

Freelancer

Self-employeed
01.2022 - Current

Delivery Driver

Veteran
04.2020 - 05.2021

Associate's Degree - Marketing

Pierce College
Joseph Santoyo