Summary
Overview
Work History
Education
Skills
Timeline
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Joseph Santosh

Calgary,AB

Summary

Dedicated and detail-oriented Security Professional with a robust foundation in electronic systems and a proven track record in ensuring security and safety. Seeking the role of Video Analyst at The City of Calgary to leverage technical expertise, problem-solving skills, and commitment to excellence in maintaining the integrity of video systems and facilitating investigations.

Overview

8
8
years of professional experience

Work History

Security Alarm Technician

TELUS Custom Security Services
2020.08 - Current
  • Installed, tested and serviced various types of high-tech security systems such as access and elevator controls, alarms and video surveillance systems
  • Conducting in-depth analysis of CCTV footage.
  • Retrieving and protecting video evidence for investigative purposes
  • Educated customers on preventive care and regular maintenance to prevent system malfunctions.
  • In-depth knowledge of networking protocols, including TCP/IP, DNS, DHCP, and VLANs.
  • Read and understood product manuals and blueprints
  • Excellent communication skills for collaborating with cross-functional teams and providing technical support.
  • Educated customers on proper ways to use security systems after completing tests and repairs.

Audio Visual Technician

Maple AV
2018.02 - 2020.03
  • Monitored and repaired audio, video, control systems and video conferencing equipment
  • Pulled and terminated variety of cables
  • Provided troubleshooting techniques in integrating professional audio/video systems
  • Performed tasks by using proper tools, materials, methods and safe practices in accordance with best industry practices
  • Installed CCTV systems, background/foreground music systems.
  • Proficient in configuring and managing Cisco routers and switches.
  • Hands-on experience with firewalls, VPNs, and network security best practices

Production Technician

Apollo Tyres
2016.06 - 2017.11
  • Promptly documented and reported all defective equipment and hazardous conditions
  • Inspected equipment and systems to identify issues, immediately reporting problems to repair technicians
  • Calibrated machines to maintain required productivity levels and adherence to quality standards
  • Suggested and implemented new ideas to improve quality, reduce cost and support production work environment
  • Used precision test equipment to troubleshoot malfunctions, and inspected parts for excessive wear and other conditions.

Education

PGDM - Electromechanical Engineering Technology, Robotics and Automation

Centennial College of Applied Arts and Technology
Scarborough, ON
05.2019

Bachelors - Electronics and Instrumentation Engineering

Mahatma Gandhi University (Accredited From WES)
Ernakulam, Kerala
06.2015

Skills

  • Video Analysis
  • Safety Requirements Network Configuration
  • Preventive Care Video Surveillance Systems
  • Installing Systems Closed Circuit TV Systems
  • Access Control Systems Security Systems Knowledge
  • Routing and Switching (Cisco)
  • LAN/WAN Technologies
  • TCP/IP, DNS, DHCP
  • Network Security (Firewalls, VPNs)
  • Network Monitoring and Troubleshooting
  • VLAN Management
  • Wireless Networking

Timeline

Security Alarm Technician

TELUS Custom Security Services
2020.08 - Current

Audio Visual Technician

Maple AV
2018.02 - 2020.03

Production Technician

Apollo Tyres
2016.06 - 2017.11

PGDM - Electromechanical Engineering Technology, Robotics and Automation

Centennial College of Applied Arts and Technology

Bachelors - Electronics and Instrumentation Engineering

Mahatma Gandhi University (Accredited From WES)
Joseph Santosh