Joseph Santosh
Calgary,AB
Summary
Dedicated and detail-oriented Security Professional with a robust foundation in electronic systems and a proven track record in ensuring security and safety. Seeking the role of Video Analyst at The City of Calgary to leverage technical expertise, problem-solving skills, and commitment to excellence in maintaining the integrity of video systems and facilitating investigations.
Overview
8
8
years of professional experience
Work History
Security Alarm Technician
TELUS Custom Security Services
08.2020 - Current
- Installed, tested and serviced various types of high-tech security systems such as access and elevator controls, alarms and video surveillance systems
- Conducting in-depth analysis of CCTV footage.
- Retrieving and protecting video evidence for investigative purposes
- Educated customers on preventive care and regular maintenance to prevent system malfunctions.
- In-depth knowledge of networking protocols, including TCP/IP, DNS, DHCP, and VLANs.
- Read and understood product manuals and blueprints
- Excellent communication skills for collaborating with cross-functional teams and providing technical support.
- Educated customers on proper ways to use security systems after completing tests and repairs.
Audio Visual Technician
Maple AV
02.2018 - 03.2020
- Monitored and repaired audio, video, control systems and video conferencing equipment
- Pulled and terminated variety of cables
- Provided troubleshooting techniques in integrating professional audio/video systems
- Performed tasks by using proper tools, materials, methods and safe practices in accordance with best industry practices
- Installed CCTV systems, background/foreground music systems.
- Proficient in configuring and managing Cisco routers and switches.
- Hands-on experience with firewalls, VPNs, and network security best practices
Production Technician
Apollo Tyres
06.2016 - 11.2017
- Promptly documented and reported all defective equipment and hazardous conditions
- Inspected equipment and systems to identify issues, immediately reporting problems to repair technicians
- Calibrated machines to maintain required productivity levels and adherence to quality standards
- Suggested and implemented new ideas to improve quality, reduce cost and support production work environment
- Used precision test equipment to troubleshoot malfunctions, and inspected parts for excessive wear and other conditions.
Education
PGDM - Electromechanical Engineering Technology, Robotics and Automation
Centennial College of Applied Arts and Technology
Scarborough, ON05.2019
Bachelors - Electronics and Instrumentation Engineering
Mahatma Gandhi University (Accredited From WES)
Ernakulam, Kerala06.2015
Skills
- Video Analysis
- Safety Requirements Network Configuration
- Preventive Care Video Surveillance Systems
- Installing Systems Closed Circuit TV Systems
- Access Control Systems Security Systems Knowledge
- Routing and Switching (Cisco)
- LAN/WAN Technologies
- TCP/IP, DNS, DHCP
- Network Security (Firewalls, VPNs)
- Network Monitoring and Troubleshooting
- VLAN Management
- Wireless Networking
Timeline
Security Alarm Technician
TELUS Custom Security Services
08.2020 - Current
Audio Visual Technician
Maple AV
02.2018 - 03.2020
Production Technician
Apollo Tyres
06.2016 - 11.2017
PGDM - Electromechanical Engineering Technology, Robotics and Automation
Centennial College of Applied Arts and Technology
Bachelors - Electronics and Instrumentation Engineering
Mahatma Gandhi University (Accredited From WES)
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