Joseph Saad
San Diego
Summary
Accomplished Shift Supervisor with a proven track record at CVS Pharmacy, enhancing operational efficiency and customer satisfaction through expert inventory management and exceptional interpersonal communication. Excelled in policy enforcement and cash handling, driving revenue growth and maintaining high safety standards. Skilled in mentoring teams to exceed service quality benchmarks. Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature.
Overview
1
1
year of professional experience
Work History
Shift Supervisor
CVS Pharmacy
06.2024 - Current
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Helped store management meet standards of service and quality in daily operations.
- Enforced company policies and regulations with employees.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Responded to and resolved customer questions and concerns.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Completed cash and credit card transactions accurately using POS software.
- Reviewed documentation such as invoices and shipping paperwork for accuracy and compliance.
- Built relationships with customers and managed accounts to drive revenue and profit.
- Oversaw loading and unloading of packages in warehouse.
- Troubleshot equipment to reduce service calls and downtime.
- Collaborated with other leaders and executives to direct workflow and support operations.
Volunteer
Friends of Cats
02.2024 - 05.2024
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
Education
No Degree - Business Administration
San Diego Miramar College
San Diego, CA05-2026
High School Diploma -
Mt. Carmel High School
San Diego, CA06-2024
Skills
- Cost Management in Labor and Food
- Detailed Shift Reporting
- File Management Expertise
- Attendance oversight
- Workplace safety
- Safety reviews
- Inventory control and record keeping
- Inventory management
- Customer-oriented
- Policy enforcement
- Cash handling expertise
Accomplishments
- Supervised team of 10 staff members.
- Achieved excellence by completing BOH with accuracy and efficiency.
- Achieved 100% accuracy through effectively helping with counting money at the end of the night.
Languages
English
Native or Bilingual
Interests
- Playing Sports
- Animal Care
- Gym Workouts
- Passionate about balancing physical health with mental and emotional wellness
- Volunteering
- Music
Timeline
Shift Supervisor
CVS Pharmacy
06.2024 - Current
Volunteer
Friends of Cats
02.2024 - 05.2024
No Degree - Business Administration
San Diego Miramar College
High School Diploma -
Mt. Carmel High School
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