Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Joseph Ramos

32 Edison Ave

Summary

Dynamic and dedicated server with a strong work ethic, honed at Malibu Farm, delivering exceptional customer service and enhancing guest engagement. Proven ability to handle cash efficiently and resolve complaints promptly, ensuring a memorable dining experience. Recognized for multitasking in fast-paced environments while maintaining professionalism and a keen attention to detail.

Overview

2026
2026
years of professional experience

Work History

Server

Malibu Farm
2023 - Current
  • Provided exceptional customer service, ensuring satisfaction and repeat business.
  • Managed accurate order taking and delivery in fast-paced environment.
  • Collaborated with kitchen staff to ensure timely food preparation and presentation.
  • Assisted in training new servers on menu knowledge and service standards.
  • Maintained cleanliness and organization of dining area throughout shifts.
  • Handled cash and processed payments efficiently using point-of-sale systems.
  • Demonstrated adaptability by responding quickly to changing customer needs.
  • Resolved customer complaints promptly, enhancing overall dining experience.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

Food Runner

Poggio Trattoria
04.2021 - 2023
  • Delivered food orders promptly to ensure customer satisfaction and efficient service.
  • Assisted kitchen staff in restocking supplies and maintaining cleanliness during peak hours.
  • Collaborated with servers to prioritize food delivery based on guest needs and table status.
  • Learned menu items thoroughly to provide accurate information and enhance guest experience.

Education

Diploma -

Tamalpais High
Mill Valley

Certificate - Marketing

UNID
Morelia
07.2016

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Professional appearance

Languages

Spanish
Native or Bilingual

Timeline

Food Runner

Poggio Trattoria
04.2021 - 2023

Server

Malibu Farm
2023 - Current

Diploma -

Tamalpais High

Certificate - Marketing

UNID

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Joseph Ramos