Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Joseph Perez

Los Angeles,CA

Summary

Dynamic Sr. Operations Supervisor at Wastexperts/Allywaste with a proven track record in enhancing workplace safety and operational excellence. Skilled in staff training and development, I foster strong client relationships while delivering exceptional customer service. Bilingual in English and Spanish, I effectively communicate and adapt to diverse team needs, driving productivity and performance improvements.

Overview

9
9
years of professional experience

Work History

Sr. Operations Supervisor

Wastexperts
01.2025 - Current
  • Collaborated with executive leadership on strategic planning initiatives to align department objectives with overall company goals.
  • Conducted regular team meetings to maintain open communication channels and address any concerns or challenges promptly.
  • Enhanced workplace safety by conducting regular inspections and identifying potential hazards.
  • Monitored safety practices of new and existing employees.
  • Provided exceptional customer service, addressing client concerns promptly and thoroughly.
  • Developed strong working relationships with clients, providing exceptional customer service.

Operations Supervisor

Wastexperts
01.2023 - 01.2025
  • Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
  • Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
  • Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
  • Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
  • Managed payroll for accurate employee compensation and compliance with labor laws.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Safety Captain

Wastexperts
10.2022 - 01.2023
  • Collaborated with management to establish safety goals, resulting in improved overall performance metrics.
  • Reviewed company policies and procedures regularly, ensuring alignment with standards and best practices for workplace safety.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Attended weekly safety meeting
  • Conducted morning with safety message and stretches

EMT

All Town Ambulance
04.2016 - 01.2022
  • Enhanced patient care by efficiently assessing and addressing medical emergencies in high-pressure situations.
  • Improved patient outcomes by administering appropriate treatments based on thorough assessments of vital signs, physical conditions, and medical histories.
  • Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
  • Continuously improved skills through regular training sessions, workshops, conferences, and staying up-to-date on industry best practices.
  • Assisted in training new drivers on company policies, procedures, and best practices for safe driving techniques.
  • Improved overall driving skills through participation in professional development courses focused on safe driving practices.
  • Enhanced patient satisfaction by providing compassionate and attentive care.

Education

EMT -

Califonia Institue of Emergency Medical Training
Long Beach, CA
04-2015

Pharmacy Technician -

American Career College
Los Angeles
06-2012

No Degree -

Los Angeles Pierce College
Woodland Hills, CA

High School Diploma -

Birmingham High School
Lake Balboa, CA
06-2009

Skills

  • Staff training and development
  • Operational excellence
  • Warehouse operations
  • Customer service
  • Bilingual english/spanish
  • Good communication
  • Computer literacy
  • Basic Life Support (BLS)
  • Patient Care
  • Adaptability
  • Payroll

Languages

Spanish
Full Professional

Timeline

Sr. Operations Supervisor

Wastexperts
01.2025 - Current

Operations Supervisor

Wastexperts
01.2023 - 01.2025

Safety Captain

Wastexperts
10.2022 - 01.2023

EMT

All Town Ambulance
04.2016 - 01.2022

EMT -

Califonia Institue of Emergency Medical Training

Pharmacy Technician -

American Career College

No Degree -

Los Angeles Pierce College

High School Diploma -

Birmingham High School
Joseph Perez