Joseph Paulin
Port Elgin,ON
Summary
Dynamic professional with a proven track record in customer service and teamwork, honed across roles at Dollarama and Walmart. Excelled in creating engaging displays that boosted sales and mastered cash handling and stock management. Known for exceptional problem-solving abilities and fostering strong customer relationships, ensuring repeat business and satisfaction.
Developed skills in fast-paced retail environments, ready to transition into new field. Demonstrates keen ability to connect with customers and facilitate positive interactions. Committed to leveraging these transferrable skills in dynamic and collaborative setting.
Overview
6
6
years of professional experience
Work History
Sales Associate
Dollarama
09.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
Woodworking
Self-employeed
03.2019 - Current
- Set up, operated and adjusted woodworking to cut and shape sections and patterns.
- Create Project designs as picnic tables, hand crafted signs and flags.
- Reduces material wast by optimizing cutting techniques and resource allocation.
- Maintain a safe work environment by adhering safety guidelines and conducting regular equipment maintenance checks.
Produce Department Associate
Food Basics
05.2023 - 08.2023
- Conducted routine inspections of products for quality control purposes, removing any damaged or expired items promptly.
- Developed strong relationships with both coworkers and customers by demonstrating excellent communication skills and a positive attitude on a daily basis.
- Implemented innovative merchandising techniques for eye-catching displays that drove sales growth in the produce department.
- Monitored stock levels and rotated items as needed to ensure optimal freshness for customer satisfaction.
- Checked for outdated and overripe grocery items and removed from inventory.
- Received and unloaded new items upon delivery and checked products for damage and order accuracy.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Listened to customer needs and desires to identify and recommend optimal products.
Produce Department Associate
Walmart
05.2022 - 09.2022
- Conducted routine inspections of products for quality control purposes, removing any damaged or expired items promptly.
- Developed strong relationships with both coworkers and customers by demonstrating excellent communication skills and a positive attitude on a daily basis.
- Implemented innovative merchandising techniques for eye-catching displays that drove sales growth in the produce department.
- Addressed customer inquiries regarding specific fruits or vegetables while offering helpful tips on preparation methods.
- Monitored stock levels and rotated items as needed to ensure optimal freshness for customer satisfaction.
- Checked for outdated and overripe grocery items and removed from inventory.
- Received and unloaded new items upon delivery and checked products for damage and order accuracy.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Listened to customer needs and desires to identify and recommend optimal products.
Education
Diploma - Welding
Georgian College
Owen Sound, ON06-2025
Diploma - Electrical Techniques
Georgian College
Owen Sound, ON06-2022
High School Diploma -
Saint Mary's High School
Owen Sound, ON06-2021
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Problem-solving
- Cash handling
- Flexible schedule
- Cash register operation
- Stocking and receiving
Languages
English
Native or Bilingual
Timeline
Sales Associate
Dollarama
09.2023 - Current
Produce Department Associate
Food Basics
05.2023 - 08.2023
Produce Department Associate
Walmart
05.2022 - 09.2022
Woodworking
Self-employeed
03.2019 - Current
Diploma - Welding
Georgian College
Diploma - Electrical Techniques
Georgian College
High School Diploma -
Saint Mary's High School
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