JOSEPH OZEMOYA
Surrey,Canada
Summary
Adept at enhancing warehouse operations and safety, my tenure at Convoy Supply showcases my ability to streamline inventory organization and foster team efficiency. Leveraging interpersonal communication and forklift operation skills, I've led training sessions that significantly improved procedural adherence, contributing to a safer and more productive workplace environment. Passion for maintaining product safety while ensuring punctual delivery. Skilled professional brings strong background in distribution and supply management. Identifies and resolves problems in advance to promote smooth operations. Quick learner with a passion to achieve success.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Shipper/Receiver
Convoy Supply
Surrey, Canada
10.2023 - Current
- Requisitioned and stored shipping materials and supplies to maintain stock inventory.
- Tagged and stored product inventory in thecorrect areas and locations.
- Unpacked and examined incoming shipments to confirm consistency with records and routed materials to theappropriate department.
- Provided training sessions for new employees on the proper procedures for packing items correctly and safely.
- Identified order discrepancies and damaged items and notified thesupervisor.
- Assisted customers in resolving discrepancies between their orders and delivered products.
- Prepared work orders, bills of lading, or shipping orders to route materials.
- Inspected and recorded incoming and outgoing orders for count, damage, and dates.
- Received, processed, and reshelved returned products to facilitate accurate inventory.
- Ensured compliance with safety regulations while handling hazardous materials during the loading process.
- Loaded and unloaded goods from vehicles, ensuring secure and damage-free handling.
- Packaged, labeled, and tagged goods before transfer.
On Call General Labourer
People Ready
Surrey, British Columbia
01.2022 - 09.2023
- Performed general maintenance duties such as painting walls or installing insulation.
- Operated hand tools and power tools to complete construction projects.
- Operated and maintained a variety of equipment including hand and power tools.
- Cleaned or prepared construction sites to eliminate hazards.
- Operated pallet jacks and forklifts to load and unload supplies and materials.
- Understood how to operate and maintain job site equipment safely and for maximum productivity.
- Moved heavy objects using dollies, carts, hoists, or other manual labor techniques.
General Warehouse Associate
Loomis Express
Burnaby, Canada
06.2021 - 10.2021
- Worked effectively with other members of the team in completing assigned projects quickly and efficiently
- Tagged and wrote identifying information on containers, boxes, and cargo.
- Loaded cargo onto transportation devices and attached affixing tools to achieve safe transportation.
- Used pallet jacks to move items to and from warehouse locations.
- Maintained stock levels by company policies.
- Inspected incoming shipments for damage or discrepancies.
- Preserved a safe work environment by maintaining clean workstations and pallet areas.
Call Center Agent
Market Research
Saskatoon, Canada
02.2021 - 05.2021
- Coordinated with various company teams to offer and implement successful solutions to customer problems.
- Helped clients navigate online systems within established frameworks to obtain services.
- Answered incoming calls and provided the highest level of professionalism and knowledgeable service to every customer.
- Identified customer needs by asking probing questions and actively listening to responses.
- Greeted customers professionally and courteously.
- Provided top-quality control and eliminated downtime to maximize revenue.
- Completed a high volume of outbound daily calls with an above-average conversion rate.
Education
Business Certificate - Marketing in Business
Saskatchewan Polytechnic
Saskatoon05-2021
Skills
- Regulations Compliance
- Social Perceptiveness
- Warehouse Operations
- Warehouse Environment Safety
- Forklift Operation
- Lifting and Sorting
- Freight Labeling
- Inventory Organization
- General Tool Knowledge
- Physical Labor
- Order Picking and Processing
- Inventory cycle counting
- Hazardous materials handling
- Solution-driven
- Interpersonal communication skills
- Strategic thinking
- Training delivery
Certification
- Forklift Certification
- WHMIS Certification
- Occupational First Aid Level 1 (OFA 1)
- Transportation of Dangerous Goods (TDG) certificate
Timeline
Shipper/Receiver
Convoy Supply
10.2023 - Current
On Call General Labourer
People Ready
01.2022 - 09.2023
General Warehouse Associate
Loomis Express
06.2021 - 10.2021
Call Center Agent
Market Research
02.2021 - 05.2021
- Forklift Certification
- WHMIS Certification
- Occupational First Aid Level 1 (OFA 1)
- Transportation of Dangerous Goods (TDG) certificate
Business Certificate - Marketing in Business
Saskatchewan Polytechnic
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