Joseph Nikuzabo
Ottawa,ON
Summary
Experienced Developer with three years of experience with Employment and Social Development Canada, specializing in Microsoft Dynamics 365, Power BI, and Agile Web Development. Bilingual in French and English, I serve as the main line of support for a high-profile public-facing Portal and Lead Developer for an application tailored for Privacy Analysts.
Overview
3
3
years of professional experience
Work History
Lead Program Developer
ESDC
01.2023 - Current
- Lead a business optimization project using Dynamics CRM to enhance service delivery, customer experience, and policy analyst productivity.
- Collaborate with project managers for effective scheduling, goal attainment, and project success measurement.
- Capture and document business requirements, contributing to system design and integration.
- Design Power BI reports to aid executive team's strategic decision-making
- Enable data analysis by integrating Dynamics 365, Power BI, SharePoint, and Canvas Apps.
Program Developer
ESDC
05.2021 - Current
- Manage Power BI reporting, crafting essential reports for upper management.
- Transform business needs into custom Dynamics 365 solutions, while maintaining process documentation.
- Develop and put in place automated workflows, boosting system efficiency.
- Offer proactive troubleshooting to improve security and system quality
- Handle multilingual support and access management, providing a secure and inclusive user environment.
- Conduct system tests and document discrepancies for quality control.
Education
Honours Bachelor of Science - Computer Science
University of Ottawa
Ottawa, ON12.2023
Skills
- Microsoft Dynamics 365 and CRM: implementation, customization, configuration, development
- Programming and development: JavaScript, JScript, Java, Python, MS SQL, MS CRM SDK, C# NET, X language
- Microsoft Suite: Azure DevOps, Power Platform, Azure Portal, MS Visual Studio
- Cloud Development, Process Automation, System Configuration, Security Management
- Power BI reporting, Data Management
- Multilingual Support
Timeline
Lead Program Developer
ESDC
01.2023 - Current
Program Developer
ESDC
05.2021 - Current
Honours Bachelor of Science - Computer Science
University of Ottawa
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