Summary
Overview
Work History
Education
Skills
References
Languages And Interests
References
Timeline
Generic

Joseph McKerricher

Vancouver,BC

Summary

Hospitality professional with extensive experience at Earls, specializing in managing large party orders and providing exceptional customer service. Demonstrated ability to exceed sales targets through effective upselling and clear communication. Proficient in POS systems and staff training, enhancing teamwork and operational efficiency in high-volume settings.

Overview

6
6
years of professional experience

Work History

Server / Manager / Bartender / Shift Leader / Trainer

Earls
Richmond, BC
01.2020 - 04.2025
  • Delivered excellent customer service in a fast-paced, high-volume environment
  • Upsold menu items and consistently exceeded nightly sales targets
  • Operated POS system efficiently and handled cash and card transactions
  • Maintained cleanliness and organization of dining area
  • Worked Lounge open/close
  • Reviewed close of the full restaurant including kitchen
  • Maintained Expo and communication with BOH

Sales Associate

EB Games
Richmond, BC
01.2019 - 01.2020
  • Handled sales processing, receiving, and organization
  • Trained new staff and maintained proper filing systems

Education

Bachelor of Arts -

Vancouver Acting School
Vancouver, BC
09.2019

National Coaching Certification Program -

Pacific Institute for Sports Excellence
Victoria, BC
05.2015

Grade 12 Diploma -

Correlieu Secondary
Quesnel, BC
01.2012

Skills

  • Managing large party orders
  • Efficient seating and food delivery
  • Customer-first attitude
  • Quick learner
  • POS systems
  • Food and beverage knowledge
  • Time management
  • Clear communication
  • Teamwork
  • Multi-section management
  • Restaurant operations
  • Inventory management
  • Staff training
  • Problem solving
  • Crew coordination
  • Capacity planning

References

  • Rachel Fam, Manager at Earls, 778-628-6337
  • Dylan Fajardo, Manager at Earls, 778-710-7710
  • Jin Hong, Regional at Saku, 778-956-9575

Languages And Interests

English, Boxing, Martial Arts, Film & Movies, Bodybuilding

References

References available upon request.

Timeline

Server / Manager / Bartender / Shift Leader / Trainer

Earls
01.2020 - 04.2025

Sales Associate

EB Games
01.2019 - 01.2020

Bachelor of Arts -

Vancouver Acting School

National Coaching Certification Program -

Pacific Institute for Sports Excellence

Grade 12 Diploma -

Correlieu Secondary

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Joseph McKerricher