Joseph McCall
Long Beach
Summary
Motivated and determined job seeker with a strong interest in the cybersecurity field. Seeking an entry-level help desk position to start a successful career. Committed to expanding knowledge and skills continuously. Ultimate goal is to advance within the industry and work in data analysis and higher-level cybersecurity roles. Possess a solid background in maintaining secure environments, with a proven track record of effectively managing access control, conducting thorough patrols, and promptly resolving security incidents. Expertise in surveillance and risk assessment ensures the safety and security of assets and personnel.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Security Officer
Allied Universal Security Services
10.2021 - Current
- Monitored CCTV cameras and alarm systems for security breaches.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Package Handler
FedEx
08.2020 - 04.2021
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Followed safety regulations to maintain safe work environment.
- Proved successful working within tight deadlines and a fast-paced environment.
Server
Benihana
11.2019 - 12.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
High School Diploma -
Long Beach City College
Long Beach, CA05-2027
Skills
- Report writing
- Problem resolution
- System troubleshooting
- Network configuration
- Cybersecurity concepts
- Networking (CompTIA Network)
- Data analysis tools (eg, Excel, SQL)
- Familiar with Linux and Ubuntu environments
- Knowledge of UNIX fundamentals and IT concepts
- Computer hardware troubleshooting and maintenance
- Bash programming
Certification
- Basic Security Officer Training Certification - International Foundation for Protection Officers (IFPO).
Timeline
Security Officer
Allied Universal Security Services
10.2021 - Current
Package Handler
FedEx
08.2020 - 04.2021
Server
Benihana
11.2019 - 12.2020
High School Diploma -
Long Beach City College
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