Summary
Overview
Work History
Education
Skills
Certification
Education Certifications
Languages
References
Timeline

Joseph Mbemba-Makela

Ottawa,Ontario

Summary

Results-driven professional with a proven track record in enhancing productivity and completing tasks efficiently. Expertise in customer service, inventory management, and developing effective sales strategies. Strong communication and problem-solving skills foster exceptional customer experiences and promote team collaboration.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Sales Associate

New Balance
05.2023 - 03.2024
  • Ensured customer satisfaction through efficient and professional management of product returns.
  • Organized racks and shelves to enhance store aesthetics and promote targeted merchandise.
  • Executed transactions accurately using point-of-sale system.

Warehouse Associate

Amazon Fulfillment Centre
05.2023 - 01.2024
  • Prepared products for shipment by verifying quantity and type prior to loading.
  • Operated manual pallet jack to efficiently move products within warehouse.
  • Packed orders according to customer specifications to ensure accuracy.
  • Received deliveries, scanned packages, and updated internal database with order details.

Merchandiser

Walmart Canada
06.2021 - 02.2022
  • Executed merchandise unloading and transported pallets to sales floor for overnight processing.
  • Operated manual pallet jack to efficiently relocate products throughout store.
  • Assisted customers with inquiries regarding product availability and location.

Education

High School Diploma -

Brookfield High School, Ottawa, ON
06.2021

Skills

  • Microsoft Suite (Office, Word)
  • Google Suite (Drive, Sheets)
  • OneDrive
  • Health & Safety Management
  • Process Improvement
  • Clientele Relationship Building
  • Public Speaking
  • Bilingual

Certification

  • Valid Class 5 License
  • First Aid Level C

Education Certifications

  • Brookfield High School, High School Diploma

Languages

English
Native/ Bilingual
French
Native/ Bilingual

References

References available upon request.

Timeline

Sales Associate - New Balance
05.2023 - 03.2024
Warehouse Associate - Amazon Fulfillment Centre
05.2023 - 01.2024
Merchandiser - Walmart Canada
06.2021 - 02.2022
Brookfield High School - High School Diploma,

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Joseph Mbemba-Makela