Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Joseph Manuel

Norwood,PA

Summary

Oversees warehouse operations to meet continuous internal and customer needs. Assisting stores in operations, and supply needs. Well-coordinated and decisive leader with expertise in program management, team building and performance optimization. Solid history of success in developing and maintaining best practices for successful high-volume fulfillment and supply chain management. Applicable certifications include: OSHA, forklift operator, and CPR. Authorized to work in the US for any employer

Overview

14
14
years of professional experience
1
1
Certification

Work History

Warehouse Manager

HMS Host International
03.2022 - Current
  • Worked and coordinated with each Store location.
  • Overseeing all purchasing and invoicing for each unit.
  • Ensuring food safety
  • Assisting store units with operations.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Redesigned storage layout to accommodate new equipment, maximize space utilization, and optimize processes.

Dropship Manager

On-air Direct
06.2017 - 03.2022
  • Make and execute decisions regarding the best way to fulfill all orders on a daily basis
  • Collaborate with other Logistic teams and departments to ensure fast processing of orders
  • Manage and build relationships with vendors to ensure drop shipments are being processed timely and accurately
  • Provide friendly & empathetic communication to customers while assisting in problem solving to satisfy their order requirements
  • Ensure that customers always have complete and up-to-date information about the status of their drop shipped orders
  • Investigate processing as well as customer problems and provide strategic solutions
  • Evaluate current processes and suggest any appropriate improvements to increase efficiency and better the customer experience
  • Develop methods and reports to analyze business outcomes

Warehouse Operator

On Air Direct, Inc
03.2013 - 06.2017
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Used forklifts and pallet jacks to relocate products.
  • Checked packages and merchandise for damage and notified vendors.
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.

Floor Manager

03.2009 - 10.2013
  • Processed all orders on a daily basis
  • Operated mechanical and IT systems
  • Liaison with customers and other departments
  • Trained, supervised and appraised staff
  • Maintained statistical and financial records
  • Ensured that quality objectives and delivery deadlines are met
  • Managing budgets
  • Administered stock control
  • Ensured compliance with health and safety legislation

Education

Bachelor of Arts - Communication Studies

West Chester University
West Chester, PA
06.2010

Skills

  • Employee Safety
  • Database Documentation
  • Food safety
  • Development Management
  • Invoicing
  • Operations Planning
  • Billing Systems
  • Facility Maintenance
  • Leadership
  • Order Picking and Processing
  • Delegating Work
  • Purchasing Management
  • Daily Operations Management

Certification

Forklift Certified

Serve safe certified

Ramp certified

Timeline

Warehouse Manager

HMS Host International
03.2022 - Current

Dropship Manager

On-air Direct
06.2017 - 03.2022

Warehouse Operator

On Air Direct, Inc
03.2013 - 06.2017

Floor Manager

03.2009 - 10.2013

Bachelor of Arts - Communication Studies

West Chester University

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Joseph Manuel