Summary
Overview
Work History
Education
Skills
Timeline
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Joseph Maloney

San Clemente,CA

Summary

Dynamic leader with 5 years of customer service experience at Chick-Fil-A and Target, skilled in crew management and customer service. Proven ability to foster a positive environment while training new team members and enhancing guest satisfaction. Skilled in positive leadership and quick decision making under pressure.

Overview

10
10
years of professional experience

Work History

Captain

Chick-fil-A
04.2023 - Current
  • Co-managing a closing crew of 7 front of house team members.
  • Counting and securing money.
  • Providing first response to guest satisfaction and customer service.
  • Leading breaks, lunches and scheduling of the day.
  • Providing catering service, delivery and input for guests.
  • Providing a upbeat and safe environment for team members.
  • Training and introduction of new team members.

Radio Technician

United States Marine Corps
04.2021 - Current
  • Upholding the standards and physical fitness of the Marine Corps.
  • Leading, planning and organization of movements of technicians and radio equipment.
  • Leading junior marines and maintaining health, wellness and tactical preparation.
  • Maintaining and repairs on all radio communication equipment.

Team Lead

Target
01.2015 - 07.2019
  • Securing store for closing
  • Organizing and counting of product
  • Customer service
  • Cashier service
  • Servicing mobile and delivery orders

Education

High School Diploma -

San Juan Hills High School
San Juan Capistrano, CA
06-2019

Skills

  • Leadership qualities
  • Crew resource management
  • Positive and engaging attitude
  • Crew management
  • Money accountability
  • 5 years of customer service

Timeline

Captain

Chick-fil-A
04.2023 - Current

Radio Technician

United States Marine Corps
04.2021 - Current

Team Lead

Target
01.2015 - 07.2019

High School Diploma -

San Juan Hills High School

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Joseph Maloney