Joseph Loyd
Redding
Summary
Proven professional with a track record of enhancing customer satisfaction and streamlining operations at various employers. Leveraged attention to detail and exceptional customer service skills to resolve complaints and foster loyalty, achieving consistent sales targets. Excelled in cash management and inventory control, contributing to cost savings and efficiency improvements.
Overview
6
6
years of professional experience
Work History
Cashier (business Closed)
Falafel Corner
06.2024 - 09.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Built relationships with customers to encourage repeat business.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Helped customers complete purchases, locate items, and join reward programs.
- Stocked, tagged and displayed merchandise as required.
Temporary Sales Associate
Work World
01.2024 - 04.2024
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Built relationships with customers to encourage repeat business.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Machine Operator Assembler (temp)
Mcclellan Bottling Group
07.2022 - 10.2022
- Operated machining equipment safely with team of operators.
- Complied with company and OSHA safety rules and regulations.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Maintained equipment performance by lubricating and cleaning components.
- Updated daily production logs and informed management of production incidents or non-conformance issues.
- Tended operating machinery to identify equipment malfunctions and locate sources of product defects.
- Offered creative solutions for process improvements that led to increased efficiency and reduced production costs.
- Sustained high levels of accuracy in assembly tasks, resulting in fewer defects and returns from customers.
Invoice Analyst
RC Sales
01.2019 - 12.2021
- Maintained a strong understanding of contract terms to accurately analyze and validate invoices against agreements.
- Ensured compliance with industry regulations, company policies, and internal controls related to invoicing processes.
- Assisted in the development of comprehensive reporting tools to track invoice trends and performance metrics.
- Contributed to cost savings initiatives by identifying opportunities for process improvements within the invoicing function.
- Enhanced client relationships through timely communication and resolution of invoicing issues.
Education
General Studies high school
Redding Collegiate Academy
Redding, CA06.2022
Skills
- Invoice analysis
- Data validation
- Regulatory compliance
- Reporting tools development
- Invoice trend tracking
- Cost savings initiatives
Skills
- Cash handling
Timeline
Cashier (business Closed)
Falafel Corner
06.2024 - 09.2024
Temporary Sales Associate
Work World
01.2024 - 04.2024
Machine Operator Assembler (temp)
Mcclellan Bottling Group
07.2022 - 10.2022
Invoice Analyst
RC Sales
01.2019 - 12.2021
General Studies high school
Redding Collegiate Academy
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