Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Overview
5
5
years of professional experience
Work History
Kin Plaza Arjaan By Rotana Hotel
FRONT DESK RESEPTIONIST HOTEL
kinshasa, congo
03.2019 - 12.2019
welcome clients for check out and check in
answer multi-line phone system
make the report
POLL WORKER
Congo Election
01.2019 - 12.2019
Set up, monitored and maintained polling equipment.
Registered new voters for primary and general elections.
Attended appropriate training sessions and information briefings.
Issued and collected voter ballot papers.
checked addresses, id and registration cards
Assembly Technician
EXKA
mirabel, qc
10.2023 - 12.2023
verification of balance
batch packing register
checking the cleaning and sanitation of the building through the systhem
labeling management
Proved successful working within tight deadlines and a fast-paced environment.
Front Desk Réceptioniste
Baymont Inn & Suit Hotel
02.2023 - 09.2023
Answered multi-line phone system and transferred callers to appropriate department or staff member.
Entered and updated sensitive customer information during check-ins and room changes.
Confirmed important personal and payment information for compliance with security and payment card industry standards.
Helped office staff prepare reports and presentations for internal or client-related use.
ENGLISH LANGUAGE coach
WASHIGTON SCHOOL(Atlanta academia)
kinshasa, Lemba, DRCONGO
01.2021 - 12.2022
Successfully improve language-speaking students' English grammar and vocabulary levels through written and interactive activities.
Evaluated student progress to offer recommendations for further development.
Established positive classroom management boundaries to create safe, known environment for behavior among students.
Tutored and assisted students to help with English language comprehension and mastery.
Education
Bachelor of Science - English And Computer Science
National Pedagogical University
CONGO KINSHASA
01.2022
High School Diploma -
COLLEGE KAPIA
DRC, Kinshasa
01.2020
Skills
Business Administration
Time Management
Mail handing
Administration skills
Microsoft Office
Scheduling Appointments
Languages
French
Native or Bilingual
English
Native or Bilingual
Timeline
Assembly Technician
EXKA
10.2023 - 12.2023
Front Desk Réceptioniste
Baymont Inn & Suit Hotel
02.2023 - 09.2023
ENGLISH LANGUAGE coach
WASHIGTON SCHOOL(Atlanta academia)
01.2021 - 12.2022
Kin Plaza Arjaan By Rotana Hotel
FRONT DESK RESEPTIONIST HOTEL
03.2019 - 12.2019
POLL WORKER
Congo Election
01.2019 - 12.2019
Bachelor of Science - English And Computer Science