Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

JOSEPH JOHNY

OTTAWA,ON

Summary

Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature. Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.

Overview

6
6
years of professional experience

Work History

Housekeeper

Ramada On The Rideau
05.2023 - 07.2023
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Contributed to property upkeep by proactively identifying and reporting maintenance needs to management.
  • Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
  • Streamlined laundry processes, resulting in faster turnaround times for guest linens and towels.

House Keeping Supervisor(Part-Time)

Navaratna Hotels
01.2022 - 01.2023
  • Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
  • Contributed to the hotel''s reputation for excellence by consistently meeting or exceeding cleanliness benchmarks set by the brand.
  • Trained and mentored new staff on cleaning and safety protocols.
  • Completed financial tasks by estimating costs and preparing and managing budgets.

Manager

Phoenix Travel,Australia
02.2017 - 01.2023
  • Launched quality assurance practices for each phase of development
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Facilitated successful cross-functional collaborations for the completion of key projects, fostering strong working relationships among team members.
  • Reduced operational costs through comprehensive process improvement initiatives and resource management.

Salesman

Comtel Jumbo Mobiles
02.2017 - 09.2017
  • Established strong rapport with customers, fostering long-term relationships and generating repeat business.
  • Developed and implemented sales strategies to increase profits.
  • Informed customers of promotions to increase sales productivity and volume.
  • Developed and implemented marketing plans to increase brand awareness and drive sales.

Education

No Degree - Post Graduate Diploma

Algonquin College
Ottawa, ON
12.2023

BBA -

University of Mysore
Mysore,Karnataka,India
05.2016

Skills

  • Housekeeping
  • Work Planning and Organization
  • Schedule Management
  • Grounds Maintenance
  • Complaints Handling
  • Process Monitoring
  • Administrative Experience
  • Front Desk
  • Guest Services

Languages

English
Full Professional
Malayalam
Native or Bilingual
Hindi
Professional Working
Tamil
Professional Working

Timeline

Housekeeper

Ramada On The Rideau
05.2023 - 07.2023

House Keeping Supervisor(Part-Time)

Navaratna Hotels
01.2022 - 01.2023

Manager

Phoenix Travel,Australia
02.2017 - 01.2023

Salesman

Comtel Jumbo Mobiles
02.2017 - 09.2017

No Degree - Post Graduate Diploma

Algonquin College

BBA -

University of Mysore

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JOSEPH JOHNY