JOSEPH JIPSON GOMEZ
Senior Sales Executive
Brampton,ON
Summary
Obtain a lead role as an Account Executive where I can offer my skills and experiences in its fullness to excel together with the organization to achieve your mission and vision.
Enterprising profesional with expertise in serving new and existing customers, new business development, account acquisition and management. Strategic Marketing Specialist with expertise in establishing, implementing and documenting a strategy that identifies business potential in the Region/Teritory from assigned key accounts. Obtained,maintained and demonstrated complete knowledge about all key accounts businesses and their needs offering best products and services offering by the company. Driving new business by playing a leading role in developing & implementing strategic and tactical marketing programs to meet and exceed required business volumes through conceptualizing strategies, introducing and establishing new products in multiple markets and industries, and articulating product value proposition etc. Innovative and Result-driven profesional with success in building relationships with higher level decision makers, seizing control of critical problem areas and delivering on customer commitments. Demonstrated and maintained detailed knowledge of customer satisfaction surveys, personal reviews and opinion polls etc to enhance customer satisfaction and esure a solid customer working relationship Considerably enhanced organizational reach and market share through the application of robust strategies, effective pricing and excellent client relationship management skills
Overview
25
25
years of professional experience
2
2
Certifications
1
1
Language
Work History
Store Manager – Sleep Systems & Accessories
SLEEP COUNTRY CANADA
04.2021 - Current
- Identifying the sleep issues facing by prospective customers visiting the store
- Proposing competitive solutions for the problems facing by potential customers.
- Promoting various products and promotions offering by the company.
Independent Insurance Advisor – Specialized in Retirement Planning (Self Employee)
GREATWAY FINANCIAL INC
06.2020 - Current
- Strong self-confidence to assist in developing business relationships in a highly competitive and price sensitive environment and to capitalize on cold call opportunities.
- Present various products offering by providers like IVARI, EQUITABLE BANK, CPP, BMO, IA, EDGE Benefits, 21st Century etc on their specialized products like Insured Retirement Plans, Life Insurance, Other Investment Products like RRSP, TFSA, RESP, Visitor/Super Visa Insurance etc.
Postal Clerk (Christmas Seasonal Employee)
CANADA POST
11.2020 - 01.2021
- Sorting of Parcels and Packets to be delivered to customers according to their location and Postal Code. Preparing it to be delivered to customers by Letter Carriers and Delivery Agents.
- Solving the RTS (Return to Sender), Creating New Label, Reconditioning the undelivered items and preparing them to send to the right person, creating customer list and preparing them to deliver on time for corporate clients.
Business Development Executive
BP AGENCIES – AMERICAN INCOME AND LIFE INSURANCE
10.2019 - 05.2020
- Identify new prospective customers through cold calling, references etc.. and schedule in person meeting to buy Whole Life, Term Insurance and AD&D Policies.
- Obtain knowledge on different products and present it to potential clients, unions, organizations etc.
Customer Service Agent – Driver
Uber
12.2018 - 12.2019
- I gave safe rides to Uber customers to go to their destinations according to their requirements and booking needs.
- I provided better customer service and a pleasant approach to customers to make their rides happier and safer.
- I also offer a clean and safe environment inside the car during the ride.
Warehouse Associate
Amazon Fulfillment Center
08.2018 - 12.2018
- Interacted with team members in order to organize and place items from the belt accordingly allowing for efficient flow of business operations
- Placed items from the belt onto racks in an organized and secure fashion
- Checked each item for quality to ensure no damage or issues were identified and reported any problems to management.
- Tracking of missing items using the scanners and product tracking application.
Customer Service Representative
Millenium 1 Solutions – PC Optimum Royalty Program
06.2018 - 08.2018
- Answered calls from customers and addressed inquiries they had regarding PC optimum royalty program which led to satisfaction and customer retention
- Input and updated information on windows computer system and salesforce software in order to have accurate client information
- Implemented new programs and promotions in order to ensure clients were engaged and the program was effective.
General Manager - Operations
GOMEZ FOOD INDUSTRIES
08.2017 - 04.2018
- I formulated strategies for maximizing profitability and revenue generation.
- I also realized organizational goals by conceptualizing, planning, organizing and implementing plans in sync with business vision and mission.
- Contributes to the positive morale of the associates and in particular the Marketing and Sales Team and ensure participation in companywide programs and Trade shows.
- Provide advice and counsel to less experienced representatives resulting their increased productivity
Marketing Manager
Trans Emirates Tech. Cont.
10.2012 - 07.2017
- Actively participated in training for current Sales and Marketing Teams, Assists in developing training programs, marketing materials designing, and participates in training process in a classroom environment.
- Actively participates in training for current sales and marketing teams. Assists in developing training programs, materials, and participates in the training process in a classroom environment and on customer calls.
- Provides Annual / Quarterly / Monthly Sales Targets and revenues that equals or surpasses assigned quotas.
- Excellent communication and presentation skills in order to offer solutions to customer needs & resolve any problems related to customer satisfaction.
- Very good organizational skills, time management skills and decision making skills to help and support in planning and business development. A very good self-starter to self-motivated to accomplish the goals and objectives.
- Diligently analysed business needs, strategic direction, and identified initiatives that allowed the business to meet its intended goals.
- I deftly managed business operations, including recruiting, training, and interviewing while adhering to respective quality guidelines, environment, and workplace safety policies.
Business Development Manager
Tele Dynamics General Trading LLC – Import & Export
05.2007 - 09.2012
- Acted as a liaison between suppliers and buyers in international trade and also coordinated operations such as procurement, organizing shipments, scheduling delivery on time, cargo clearing and preparing the shipping and delivery terms and preparing the NCNDA Agreements, Fixing the Inco Terms, LC arrangements with banks etc.
- Took leadership position in the territory with participation in various trade, logistics and transportation associations.
Marketing Manager
Victory Marine and Engineering Services
10.2002 - 04.2007
- Handling Marketing and Business Operations of the company
- Generating new clients and projects through cold calls and referals
- Following up the clients and solving their problems related to demand and supply
- Meeting the project deadlines on time effectively and efficiently
Senior Marketing Executive
IDBI Bank
03.2001 - 09.2002
- Identifying new customers for the liability products of the Bank.
- Adding new products to the existing customers by introducing them other products and their benefits.
- Generating the business volumes by adding the volumes by offering them better interests on deposits
Education
MBA - Marketing
Madurai Kamaraj University
Tamilnadu, India.01.1999
BBA - Accounting
St. Xaviers College
Trivandrum, Kerala, India.01.1997
Skills
Customer service management
Certification
Obtained HLLQP License to Sell Life Insurance, Accident & Sickness Benefits and also Segregated Funds inside Ontario Province, Canada.
Timeline
Store Manager – Sleep Systems & Accessories
SLEEP COUNTRY CANADA
04.2021 - Current
Postal Clerk (Christmas Seasonal Employee)
CANADA POST
11.2020 - 01.2021
Independent Insurance Advisor – Specialized in Retirement Planning (Self Employee)
GREATWAY FINANCIAL INC
06.2020 - Current
Business Development Executive
BP AGENCIES – AMERICAN INCOME AND LIFE INSURANCE
10.2019 - 05.2020
Customer Service Agent – Driver
Uber
12.2018 - 12.2019
Warehouse Associate
Amazon Fulfillment Center
08.2018 - 12.2018
Customer Service Representative
Millenium 1 Solutions – PC Optimum Royalty Program
06.2018 - 08.2018
General Manager - Operations
GOMEZ FOOD INDUSTRIES
08.2017 - 04.2018
Marketing Manager
Trans Emirates Tech. Cont.
10.2012 - 07.2017
Business Development Manager
Tele Dynamics General Trading LLC – Import & Export
05.2007 - 09.2012
Marketing Manager
Victory Marine and Engineering Services
10.2002 - 04.2007
Senior Marketing Executive
IDBI Bank
03.2001 - 09.2002
MBA - Marketing
Madurai Kamaraj University
BBA - Accounting
St. Xaviers College