Laksh Kataria
Winnipeg
Summary
Dynamic Sales Associate with proven success adept at upselling and client retention strategies. Skilled in POS system operation and dispute mediation, I foster strong customer relationships that drive repeat business. Recognized for maintaining store visual appeal and effectively resolving customer challenges in high-pressure environments.
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
3
3
years of professional experience
Work History
Sales Associate
09.2024 - 02.2025
- Engaged with customers to build rapport and loyalty.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed efficient cash register operations.
- Prioritized helping customers over completing other routine tasks in store.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Developed strong rapport with customers and created positive impression of business.
- Wrapped, boxed and weighed bakery department products.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Used in-store system to locate inventory and place special orders for customers.
- Recommended complementary purchases to customers, increasing revenue.
Sales Associate
Puma
01.2022 - 10.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Engaged with customers to effectively build rapport and lasting relationships.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Answered customer questions about sizing, accessories, and merchandise care.
- Solved customer challenges by offering relevant products and services.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Certificate English Second Language Acquisation -
Robertsen College
Winnipeg, MB06-2024
High School Diploma -
Dashmesh Public School
Faridkot03-2023
Skills
- Promotional support
- Retail loss prevention
- Upselling
- Fraud detection
- Client retention strategies
- Client account management
- Superb time management
- Dispute mediation
- Product recommendations
- Persuasion techniques
- POS system operation
Languages
English
Full Professional
Timeline
Sales Associate
09.2024 - 02.2025
Sales Associate
Puma
01.2022 - 10.2023
Certificate English Second Language Acquisation -
Robertsen College
High School Diploma -
Dashmesh Public School
Similar Profiles
Adrián Pópulo QuirogaAdrián Pópulo Quiroga
Canguro at NACanguro at NA
Savanna FosterSavanna Foster
Personal Babysitter at NAPersonal Babysitter at NA
Elizabeth Paige SessomsElizabeth Paige Sessoms
Stay-at-Home Parent at NAStay-at-Home Parent at NA
Cathy Mih TaylorCathy Mih Taylor
NA at NANA at NA
Anureet KaurAnureet Kaur
Gallery Host Lead at Canadian Museum for Human RightsGallery Host Lead at Canadian Museum for Human Rights