Joseph Gyamenah
Saskatoon,SK
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Direct Care Worker
Light of The Prairies
Saskatoon, SK
12.2023 - Current
- Participated in team meetings to discuss best practices for providing quality care.
- Coordinated doctor appointments, exercise, recreation, and family visits to maintain schedule.
- Organized oral medications for clients following dosage and schedule requirements.
- Cultivated relationships with residents to support happiness and emotional well-being.
- Reported changes in client condition to administrators, facilitating nursing intervention.
Educational Assistant
Greater Saskatoon Catholic Schools
Saskatoon, SK
08.2023 - Current
- Provided individualized instruction for special needs students according to their IEPs.
- Handled clerical duties, managed classrooms and coordinated documents for teachers.
- Organized student performance and enrichment activities to facilitate learning.
- Participated in team teaching activities such as small group instruction or whole class discussions.
- Helped students master learning concepts through one-on-one and small group tutoring.
Hospital Administrator
Ghana Health Service
03.2018 - 07.2023
- Maintained awareness of government regulations, health insurance changes and financing options.
- Facilitated necessary changes to policies or procedures to improve operations.
- Conducted regular reviews of employee benefit packages to ensure competitive offerings.
- Monitored department budget to prepare accurate reports about findings.
- Analyzed data related to patient care costs and utilization rates to recommend cost containment strategies.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Developed medical programs that promoted community health and research.
- Implemented cost control policies to limit excessive or unmanaged spending by various teams.
- Maintained records management system to process personnel information and produce reports.
- Created reports on operational performance metrics such as revenue cycle management data and patient satisfaction scores.
- Explained policies, procedures and services to patients.
- Satisfied customer queries over phone and email to maintain positive patient-provider relationships.
General Manager
Triple A Oil and Gas Company Ltd.
01.2015 - 02.2018
- Created effective business plans to focus strategic decisions on long-term objectives.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Formed and sustained strategic relationships with clients.
- Implemented successful business strategies to increase revenue and target new markets.
- Forecasted customer demand to set prices or credit terms for goods or services.
- Developed service and sales strategies to improve retention and revenue.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
Research Assistant
University of Education Winneba, Ghana
05.2014 - 01.2015
- Prepared reports, presentations and articles using Microsoft Word and PowerPoint.
- Created detailed summaries of existing studies for use in further investigations.
- Maintained a database of all research activities conducted during the course of each project.
- Organized and analyzed qualitative and quantitative data using statistical software packages such as SPSS or STATA.
- Created graphs, spreadsheets and presentation slides to help researchers present findings.
Education
Master of Science - Public Administration
University of Saskatchewan
Saskatoon, SK09-2025
MBA - Finance
Kwame Nkrumah University of Science And Technology
Ghana10-2019
Bachelor of Science - Business Administration, Accounting
University of Education, Winneba
Ghana05-2014
Skills
- First Aid and Safety
- Case Management Experience
- Quality Program Protocols
- Clinical Quality Program Standards
- Compassionate Client Care
- Report Generation
- Infection Control Procedures
Certification
- First Aid and CPR
- WHIMICS
Timeline
Direct Care Worker
Light of The Prairies
12.2023 - Current
Educational Assistant
Greater Saskatoon Catholic Schools
08.2023 - Current
Hospital Administrator
Ghana Health Service
03.2018 - 07.2023
General Manager
Triple A Oil and Gas Company Ltd.
01.2015 - 02.2018
Research Assistant
University of Education Winneba, Ghana
05.2014 - 01.2015
Master of Science - Public Administration
University of Saskatchewan
MBA - Finance
Kwame Nkrumah University of Science And Technology
Bachelor of Science - Business Administration, Accounting
University of Education, Winneba
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