Joseph Gluck
LOS ANGELES
Summary
Sales professional with proven track record in retail environments, focusing on customer interaction and sales growth. Known for reliability and adaptability in meeting dynamic customer needs and market conditions. Possesses strong communication and collaboration skills, contributing to team success and consistent achievement of sales goals.
Experience in logistics and supply chain management industry: procurement, distribution, warehousing, and fulfillment services. Experienced in business development, sales, account management, inventory control, B2B Sales and Customer Service.
Overview
3
3
years of professional experience
Work History
E-Commerce Chain Store Operations
The Kroger Company
Los Angeles, CA
02.2023 - Current
- Oversaw accurate and efficient fulfillment of all e-commerce orders.
- Streamlined warehouse operations to enhance efficiency while adhering to budgetary constraints and company objectives.
- Delivered exceptional customer service to foster loyalty and encourage repeat online shopping.
Barista
Kroger
Los Angeles, CA
02.2025 - Current
- Prepared and served high-quality beverages according to customer preferences.
- Maintained cleanliness and organization of workstations and equipment.
- Provided exceptional customer service, resolving any complaints promptly and maintaining positive reputation.
Director of Operations
Wallys Distribution
Gardena, CA
- Managed entire operations of successful 3rd Party logistics company
Operations Associate
NDC Distribution
Brooklyn, NY
- Managed sales processing operations at start-up company. Responsible for entering orders and invoicing data, tracking inventory, fulfilling orders, and attending to customer service inquiries.
Education
Bachelors -
Yeshiva Zichron Leyma
Linden, NJRetail Management Certificate - Management
Cerritos College
Norwalk, CA05-2026
Skills
- Sales expertise
- Client service
- Product sales
- Customer needs assessment
- Operations excellence
Timeline
Barista
Kroger
02.2025 - Current
E-Commerce Chain Store Operations
The Kroger Company
02.2023 - Current
Director of Operations
Wallys Distribution
Operations Associate
NDC Distribution
Bachelors -
Yeshiva Zichron Leyma
Retail Management Certificate - Management
Cerritos College