Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Volunteer Experience
Languages
Timeline
Generic

JOSEPH GERGES

Ottawa,ON

Summary

To secure a challenging position with a dynamic organization in which I can seek new opportunities and experiences. Keep moving forward and achieve higher/personal goals.

Overview

11
11
years of professional experience

Work History

Sales and Marketing

OSL Retail Services
05.2024 - 07.2024
  • Coordinated with sales and marketing teams to support promotional activities through effective inventory planning.
  • Traveled by foot or automobile to deliver or sell merchandise or services.
  • Collaborated with sales and marketing teams for better alignment on product availability, promotions, and new product introductions.
  • Conducted daily prospecting activities to identify potential new clients within assigned territories.

Uber Partner

Uber Technologies, Inc.
01.2023 - 03.2024
  • Improved customer satisfaction by providing prompt and professional service as an Uber Partner.
  • Developed strong time-management skills to ensure punctual pick-ups and drop-offs for passengers.
  • Demonstrated flexibility by working nights, weekends, and holidays to accommodate passenger schedules.
  • Consistently maintained positive reviews from passengers on the Uber platform due to exceptional service quality.

Manager

Shawarma Byte
01.2021 - 11.2022
  • Troubleshot equipment issues in the kitchen quickly so as not to disrupt operations or compromise food safety.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Accomplished multiple tasks within established timeframes.
  • Plan menus and ensure food meets quality
  • Plan and direct food preparation and cooking activities
  • Recruit, hire, and train new and old staff
  • Arrange for equipment repairs and purchase
  • Integrate and consult with clients on the food quality and service.
  • Streamlined food preparation processes for faster service times and better quality control.

Grill cook

Adonis
01.2019 - 01.2021
  • Provided exceptional customer service by greeting patrons, taking orders, and ensuring customer satisfaction throughout their dining experience
  • Prepare and cook meals
  • Maintain inventory and records of food, supplies and equipment
  • Set up buffets
  • Clean kitchens and work area
  • Plan menus, estimate food requirements and costs
  • Monitor and order supplies.

Host, Expo and busser

Bazille Nordstrom
01.2018 - 01.2019
  • Greet and acknowledge guests by escorting them to assigned table
  • Present menus, create personal dining experience, answer questions, offer information on menu items, beverages and specials
  • Accept and organise reservations
  • Ensuring all orders are correct
  • Garnishing hot food
  • Presenting plates
  • Stocking and Restocking the Station
  • Provide detailed verbal and written instructions from the kitchen to the servers
  • Help the servers by running the food when it's busy
  • Cleared dishes after guests departed
  • Sanitize each table area to prepare for next guests
  • Ensured a clean dining room, lobby and service area
  • Assisted in serving food and beverages appropriately.

Server

Skybar, O1ne, 27
01.2014 - 01.2015
  • Customer service
  • Food and beverage service.

Education

Hotel and restaurant management Diploma -

La Cité Collégiale
Ottawa, On
12.2017

High School Diploma -

Lycée Dekwaneh officielle
Beirut, Lebanon
12.2014

Skills

  • Ability to speak, write and read in English, French and Arabic
  • Fast learner and ability to work in a team
  • Responsible and able to work under pressure
  • Ability to work independently with minimum supervision
  • Word
  • PowerPoint
  • Situational Awareness

Hobbies and Interests

  • Sports
  • Music
  • Technology
  • Reading

Volunteer Experience

  • Food stand operator at La Cité Collégiale.
  • Developed ability to work in a fast-paced environment, handle money and teamwork.

Languages

English
Native or Bilingual
French
Full Professional
Arabic
Native or Bilingual

Timeline

Sales and Marketing

OSL Retail Services
05.2024 - 07.2024

Uber Partner

Uber Technologies, Inc.
01.2023 - 03.2024

Manager

Shawarma Byte
01.2021 - 11.2022

Grill cook

Adonis
01.2019 - 01.2021

Host, Expo and busser

Bazille Nordstrom
01.2018 - 01.2019

Server

Skybar, O1ne, 27
01.2014 - 01.2015

Hotel and restaurant management Diploma -

La Cité Collégiale

High School Diploma -

Lycée Dekwaneh officielle

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