Joseph Freitas
Alpine
Summary
Dynamic and results-driven professional with experience at Amazon and a strong background in warehouse operations and customer service. Proven ability to enhance efficiency through effective materials handling and teamwork. Skilled in power tool operation and adept at cultivating positive customer relationships, ensuring high satisfaction levels in fast-paced environments.
Overview
1
1
year of professional experience
Work History
Construction Assistant
J. Sczepaniak
08.2024 - 10.2024
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Gathered and disposed of worksite debris to remove safety hazards.
- Utilized construction tools and machinery to effectively complete job site projects.
Server
First Watch
11.2023 - 09.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Night Stocker
Costco
07.2024 - 07.2024
- Collaborated with coworkers to complete nightly stocking tasks efficiently and effectively.
- Unloaded arriving product stock and moved to store display areas.
- Reduced stock damage by carefully handling and transporting merchandise from storage to sales floor.
- Contributed to a safe working environment by adhering to safety regulations during overnight shifts.
Host
The Black Eyed Pea
08.2023 - 03.2024
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
- Assisted servers with food delivery during peak hours to ensure timely service for all guests.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Warehouse Worker
Amazon
11.2023 - 12.2023
- Loaded, unloaded, and moved material to and from storage and production areas.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
Education
High School Diploma -
Hope Academy of Bishkek
Skills
- Hand tool proficiency
- Power tool operation
- Painting
- Materials preparation
- Flooring installation
- Block laying
- Customer service
- Order taking
- Table setting
- Upselling techniques
- Beverage refills
- Food preparation knowledge
- Alcoholic beverage service
- Seating management
Timeline
Construction Assistant
J. Sczepaniak
08.2024 - 10.2024
Night Stocker
Costco
07.2024 - 07.2024
Server
First Watch
11.2023 - 09.2024
Warehouse Worker
Amazon
11.2023 - 12.2023
Host
The Black Eyed Pea
08.2023 - 03.2024
High School Diploma -
Hope Academy of Bishkek
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