Joseph Flores
Los Angeles
Summary
Dedicated professional in dealership operations and customer service, recognized for exceptional vehicle handling and maintaining high standards in fast-paced environments. Strong communication skills and a disciplined background from leadership training enhance the ability to meet customer needs while ensuring safety and efficiency.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Employee
BMW of Downtown Los Angeles
12.2025 - Current
- Provide excellent customer service in a professional dealership environment.
- Safely move, park, and transport BMW vehicles while maintaining attention to detail.
- Handle customer vehicles responsibly and with care.
- Assist with daily dealership operations and team objectives.
- Demonstrate reliability, discipline, and professionalism in a fast-paced workplace.
- Quickly learn and adapt to dealership procedures and expectations.
- Car Pros BMW
Customer Service & Food Service Assistant
Family Restaurant Business
01.2022 - Current
- Assisted customers in a fast-paced restaurant environment.
- Took customer orders and ensured a positive dining experience.
- Developed strong communication and conflict-resolution skills.
- Helped maintain cleanliness, organization, and efficient operations.
- Learned the importance of customer satisfaction and repeat business.
- Worked collaboratively with family members and staff to meet customer needs.
Cadet
Los Angeles Police Department Cadet Program
01.2022 - 06.2025
- Received the Most Inspirational Cadet Medal among approximately 200 cadets.
- Chosen as Guide-On for the platoon, demonstrating leadership and accountability.
- Completed three years of leadership, community service, and public safety training, enhancing readiness for real-world challenges.
- Cultivated teamwork, discipline, and communication skills through collaborative training exercises.
- Attended training sessions on law enforcement procedures and public safety protocols.
- Collaborated with team members to ensure accurate records of program activities and participants, supporting program integrity.
Education
MBA -
California State University, Los Angeles
Los Angeles, CA06-2029
High School Diploma -
Diego Rivera Learning Complex
Los Angeles06-2025
Skills
- Vehicle Transportation & Handling
- Customer satisfaction
- Logistics Coordination
- Safety Awareness
- Problem Resolution
- Problem Solving
- Time Management
- Multitasking
- Attention to Detail
- Reliability
- Professionalism
- Leadership
- Teamwork
- Team collaboration
- Effective Communication
- Communication
- Excellent Communication
- Calm under pressure
- Fast Learner
- Calm under pressure
- Excellent communication
Certification
Valid California Driver's License
Availability
Available weekends and flexible schedules as needed. Able to balance work responsibilities with college coursework.
Job Interests
- Valet attendant
- Dealership porter
- Service advisor trainee
- Customer service representative
- Security officer
- Campus jobs
- Delivery driver
- Entry-level law enforcement support roles
Leadership And Community Experience
Los Angeles Police Department Cadet Program, Cadet, 3 Years, Completed three years of leadership, community service, and public safety training., Awarded the Most Inspirational Cadet Medal among approximately 200 cadets., Selected as Guide-On for the platoon, 200 Hours of community Servicedemonstrating leadership and accountability., Developed strong teamwork, discipline, and communication skills.
Timeline
Employee
BMW of Downtown Los Angeles
12.2025 - Current
Customer Service & Food Service Assistant
Family Restaurant Business
01.2022 - Current
Cadet
Los Angeles Police Department Cadet Program
01.2022 - 06.2025
MBA -
California State University, Los Angeles
High School Diploma -
Diego Rivera Learning Complex