Joseph Fiorino

Cashier

Mountain Mikes

08.2024 - Current

Processed customer transactions accurately and efficiently using point-of-sale system.
Maintained cleanliness and organization of checkout area to enhance customer experience.
Assisted customers with product inquiries, providing knowledgeable support to drive sales.
Handled cash register and balanced daily sales receipts, ensuring accuracy in financial reporting.
Implemented upselling techniques to increase average transaction value while maintaining customer satisfaction.
Collaborated with team members to optimize workflow during peak hours, enhancing service speed.
Managed inventory levels by restocking merchandise, contributing to seamless store operations.
Trained new cashiers on procedures and best practices for customer service excellence.
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Built relationships with customers to encourage repeat business.
Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Answered questions about store policies and addressed customer concerns.
Restocked and organized merchandise in front lanes.
Helped customers complete purchases, locate items, and join reward programs.
Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Addressed customer needs and made product recommendations to increase sales.
Mentored new employees on cashier duties and best practices, improving overall staff performance.
Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Promoted store promotions and incentive programs to increase overall sales revenue.