Joseph Fiorica

• Maintained a secure environment for 500+ daily visitors through comprehensive security protocols and regular site patrols.
• Conducted 30+ daily bag checks, significantly reducing unauthorized item entry, and maintained vigilant oversight of facility security.
• Neutralized several major security threats over three months by proactively patrolling key areas, enhancing overall safety.
• Enforced facility rules and regulations, addressing violations to ensure orderly conduct and maintain a family-friendly environment.
• Played a critical role in visitor safety by promptly locating missing children and reuniting them with their families.
• Composed detailed daily digital reports to document security incidents and operational status, improving record accuracy and supporting swift management decisions.
• Streamlined entry processes by warmly greeting and efficiently scanning visitors through turnstiles, boosting visitor satisfaction and facilitating a welcoming atmosphere.

A dedicated security professional at Wild Waterworks / Hamilton Conservation Authority, committed to ensuring a safe and welcoming environment for all visitors. Expertly conducted vigilant patrols and enforced stringent security protocols, swiftly addressing potential threats and safety concerns. Proven ability to uphold facility rules and enhance information safeguarding through thorough risk assessments and proactive problem-solving.

• Vigilantly enforced facility regulations by swiftly resolving safety incidents, maintaining a high standard of order and security.
• Mastered conflict resolution, effectively de-escalating tense situations daily through calm communication and prompt decision-making, safeguarding both staff and patron well-being.
• Conducted regular patrols both inside and outside the facility, vigilantly monitoring for security threats and suspicious activities.
• As a Bylaw Officer, enforced local parking bylaws by issuing an average of 10+ parking tickets weekly on a busy beachfront, ensuring compliance with municipal regulations and maintaining orderly public spaces.
  Collaborated with Animal Control to manage incidents involving aggressive animals and animal bites effectively, enhancing public safety and swiftly mitigating potential hazards on the beachfront.

Integral member of the security team at James Special Services Inc. / Southwestern Defense, specializing as a Bylaw Officer responsible for maintaining public order on a busy beachfront. Excelled in enforcing local bylaws, ensuring compliance with municipal parking regulations, and managing public spaces effectively. Demonstrated strong proficiency in conflict resolution, employing de-escalation techniques to ensure a safe and positive environment for beachgoers and staff alike.

• Maintained high-security standards in a nightclub environment by actively monitoring and swiftly mitigating potential security risks, ensuring patron safety.
• Vigorously enforced club security protocols, including ID checks and entry screenings, which reduced incidents of underage entry by 90%, maintaining strict compliance with legal regulations.
• Maintained accurate incident records, providing essential documentation for both legal and administrative purposes, supporting compliance and operational integrity.
• Delivered exceptional customer service, engaging professionally with patrons nightly, providing guidance and assistance that significantly enhanced the guest experience and safety.
• Expertly employed conflict resolution strategies daily, such as verbal persuasion and spatial awareness, to de-escalate tense situations, preserving a secure and positive environment for patrons and staff.

As a Security Guard at Club Seventy Seven, I played a crucial role in maintaining high security standards, enforcing strict security protocols, and effectively managing conflict resolutions. Demonstrated unwavering professionalism in customer interactions, significantly contributing to a safe and enjoyable patron experience while ensuring strict compliance with all regulatory requirements.

• Ensured comprehensive safety across a 5000+ employee facility by consistently implementing and monitoring strict access controls and security protocols over eight years, significantly reducing security incidents.
• Maintained stringent safety standards by conducting regular audits and equipment checks, including gas valves, contributing to a marked decrease in incidents and ensuring regulatory compliance.
• Managed over 40 critical incidents, such as medical emergencies and unauthorized access attempts, demonstrating rapid decision-making and reliability in crisis situations.
• Led emergency response efforts, including fire drills and real evacuations, ensuring swift and safe outcomes through effective planning and execution.
• Oversaw extensive CCTV operations, enhancing surveillance coverage and breach detection across all facility areas.
• Served as a temporary Supervisor for a month, leading 150 security personnel and enhancing operational efficiency by developing robust security protocols and post orders.
• Managed overnight security for a movie set, ensuring asset and personnel safety with heightened vigilance and adaptability under high-stakes conditions.
• Served as a dedicated First Aid Attendant for one year, executing critical lifesaving procedures during significant workplace incidents and regularly administering first aid. Coordinated emergency responses and facilitated successful outcomes, demonstrating advanced crisis management skills and a commitment to workplace safety

Security Professional at GSS Security, overseeing comprehensive safety protocols for a 5000+ employee facility. Effectively managed access controls, conducted regular safety audits, and led emergency responses, significantly reducing incidents and enhancing site security. Supervised 150 personnel, ensuring rigorous compliance and operational excellence.

• Greeted guests professionally, cultivating a welcoming atmosphere while prioritizing safety.
• Checked identifications of individuals entering and exiting the facility to eliminate unauthorized visitors.
• Maintained and secured the environment through patrolling, monitoring surveillance equipment, and inspecting the building.
• Responded promptly to emergency situations, assessing and deflecting issues effectively.
• Packed, weighed, and labelled items for shipment or storage, following precise instructions.

Efficiently managed and coordinated packaging operations at Can Work Employment Agency, overseeing the reception area, and maintaining high operational flow. Regularly inspected and maintained packing tools and equipment, ensuring optimal efficiency. Skillfully handled logistics challenges and ensured the accurate execution of packing, weighing, and labeling of items, adhering to strict quality standards for secure storage and shipment.