Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Joseph Dunphy

Summary

Correctional Officer with history of exercising sound judgment and reasoned thinking during crisis events. Develops strong rapport with prisoners and colleagues. Excellent command of detention center safety, security and emergency management protocols. Skilled in maintaining order by enforcing rules and regulations in prison and jail settings. Handles difficult inmates and high-pressure situations with sound judgment.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Firefighter

Digby Fire Department (volunteer)
08.2024 - Current
  • Maintained optimal readiness for emergency situations by regularly participating in drills and training exercises.
  • Improved operational efficiency by helping maintain apparatuses, equipment, and facilities according to established standards.

Correctional Officer

YarmouthSouthwest Nova Scotia Correctional Facility
05.2024 - Current
  • Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
  • Searched cells of inmates to identify and confiscate contraband and other prohibited items.
  • Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
  • Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
  • Escorted inmates to and from cells, court, hospitals, and medical appointments.
  • Prepared, processed and maintained forms, reports, logs, records, and activity journals.

Key Holder

Black Well
10.2023 - 02.2024
  • Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
  • Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
  • Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
  • Assisted customers in locating specific items they were looking for quickly resulting in an increase of overall client satisfaction.

Camp Counselor

Adventure Camp Challenge
07.2019 - 08.2022
  • Worked with children of varying age, interest, skill, and developmental levels.
  • Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
  • Led groups of children safely through variety of camp activities.
  • Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
  • Collaborated with other camp counselors to design fun and enriching learning activities for campers.

Cashier

Needs Fast Fuel
10.2019 - 06.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

Corrections And Law Enforcement - Corrections And Law Enforcement

Maritime Business College
Lower Sackville

Skills

  • First Aid Training
  • Emergency Response
  • De-Escalation Techniques
  • Conflict resolution skills
  • Inmate Supervision
  • Mental health awareness
  • Correctional facility procedures
  • Self-defense tactics
  • Stress Tolerance
  • Positive Engagement
  • Team Leadership
  • Decision-Making
  • Child Supervision
  • Effective Communication

Languages

English
Native or Bilingual

Certification

• Physical Education
• Firearms Acquisition/Weapons Range Training: Handguns
• Crisis Intervention
• First Aid Level C/AED
• Critical Incident Stress Management
• Verbal Crisis Intervention
• Suicide Intervention
• Non-Violent Crisis Intervention
• PPCT/Defensive Tactics
• Occupational Health and Safety

• Use Of Force Officer Training Program

• Team Intervention Training Program

• Outside Escorts Training Program


Timeline

Firefighter

Digby Fire Department (volunteer)
08.2024 - Current

Correctional Officer

YarmouthSouthwest Nova Scotia Correctional Facility
05.2024 - Current

Key Holder

Black Well
10.2023 - 02.2024

Cashier

Needs Fast Fuel
10.2019 - 06.2020

Camp Counselor

Adventure Camp Challenge
07.2019 - 08.2022

Corrections And Law Enforcement - Corrections And Law Enforcement

Maritime Business College
Joseph Dunphy