JOSEPH DE LEON
405-164 Alberni Highway Parksville ,BC
Summary
Proven leader in the food service industry, adept at staff supervision and food safety compliance, significantly enhanced kitchen efficiency and customer satisfaction at Wynn Resorts. Expert in fostering team coordination and maintaining high sanitation standards, resulting in a noticeable reduction in food waste and improved service quality. Knowledgeable Food Service Supervisor keeps teams working smoothly and efficiently. Proficient in team leadership, schedule management, and inventory coordination. Proven history of innovative management and detail-oriented work. Qualified food service professional bringing Number years of experience in the field. Focused on providing exceptional customer service and maintaining food safety.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Food Service Supervisor
Samurai Sushi & Terrayaki
08.2023 - Current
- Kept guest and work areas clean, organized, and sanitized per established standards.
- Reduced food waste by implementing proper inventory tracking and storage practices.
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
- Maintained health and food safety standards at all stages, from storage through delivery.
- Monitored food quality and service levels to maximize kitchen and dining area performance.
Assistant Manager - Pool Services - F&B
Wynn Resorts
09.2007 - 02.2021
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Education
Secondary Education
Saint Augustine Acadamy
Floridablanca Pampanga, Philippines 03.1995
Skills
- Staff Supervision
- Kitchen staff coordination
- Staff Leadership
- Food Preparation
- Ordering Supplies
- Food Safety Compliance
- Sanitation Standards
- Employee Scheduling
- Food presentation
Languages
English
Full Professional
Cantonese
Limited Working
Certification
Food handler Food safety Certificate
Timeline
Food Service Supervisor
Samurai Sushi & Terrayaki
08.2023 - Current
Assistant Manager - Pool Services - F&B
Wynn Resorts
09.2007 - 02.2021
Secondary Education
Saint Augustine Acadamy
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